How do I issue an unlinked refund to a guest?

The Issue Unlinked Refund option is currently disabled. If you need to issue a refund to a guest without it being tied to any specific check, please call Customer Care so we can help issue this refund.

You may need to refund a guest this way for one of the following reasons, or something else:

refund a transaction from a previous POS
refund an online order transaction from a third party
further refund a card that was already refunded via Find Checks
issue a refund if the original card used for payment has since expired or been cancelled

How do I issue an unlinked refund to a guest?

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