Print a Test Slip

In this Article:

• Why am I printing a test slip?
• Print a Test Slip
  • Toast Receipt Printer TP200
  • Epson TM-M30 Thermal Printer
  • Epson TM-T20ii Thermal Printer
  • Toast Kitchen Printer (TKP300) 
  • Epson TM-U220B Impact Kitchen Printer
  • Epson TM-L90 Label Printer
  • Toast Label Printer TLP400
• Read a Test Slip
  • Is DHCP Enabled or Disabled?
• Exit Configuration Mode After a Test Slip

Why am I printing a test slip?

Printing a test slip provides us with lots of information about your printer! Not only does it confirm your printer is on, your paper has been loaded correctly, and your printer is able to print physically, but also gives us networking information about how your printer is connected to the internet. 

Before printing a test slip, always confirm your printer is plugged into a power source by checking to see if your power cable is fully plugged into both the printer and the wall outlet. You want to also ensure that an Ethernet cable is plugged into your printer and also connected to your router. 
 

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Print a Test Slip

Toast Receipt Printer TP200

1. Locate the power button on the front of your printer. Press and hold until the light changes
2. Next, press and hold the Feed button. Simultaneously press and hold the power button until the test slip prints.

Epson TM-M30 Thermal Printer, & Epson TM-T20ii Thermal Printer

The following instructions are applicable for both printers.

1. Turn the power switch to the Off position. The power button is located in the top right-hand corner of the printer. 
2. Press and hold down the Feed button.
3. Turn the power switch back to the On position.
   
   
    
4. Release the Feed button once the printer begins to print.

If nothing prints, please contact Toast Customer Care and reference code #560. 

Toast Kitchen Printer (TKP300)

1. Turn the power switch to the Off position. The power button is located in the top right-hand corner of the printer.
2. Press and hold down the Feed button.
3. Turn the power switch back to the On position.
4. Release the Feed button once the printer begins to print 

If nothing prints, please contact Toast Customer Care and reference code #521.

Epson TM-U220B Impact Kitchen Printer & Epson TM-L90 Label Printer

1. Locate the back side of the printer. This is where the Ethernet cord is plugged in.
2. There is a pin-sized hole next to the Ethernet port - hold this Reset button for several seconds while the printer is POWERED ON, using a small and narrow object (such as a paperclip or pen tip) until the printer produces a test slip

 

If nothing prints, please contact Toast Customer Care and reference code #516.

Toast Label Printer TLP400

1. Power Off your printer.
2. Hold the Feed button on the top of your printer.
3. While holding the Feed button, power the printer back on. Your test slip will print with different submenu action items.
4. To select Print Self Test, press the feed button 2 times, then press the feed button a third time while holding down on the button. This will produce a long slip that includes data on the firmware version and printer serial number. 
5. The print will pause with text on the final slip reading "Interface is Configuring". Wait approximately 1 minute for the remainder of the slip to print. 

If nothing prints, please contact Toast Customer Care and reference code #550.

Read a Test Slip

If you were able to print the test slip, you now have valuable information regarding your network setup. Although each slip will show this information differently, try to locate the following information on your test slip. 

• IP Address
• DHCP Enabled or Disabled 

The image below is an example of this information on a test slip printed on a TP200 Toast Receipt Printer.
 

Note: Test slip for Epson printers will say Acquiring: Auto when the IP is dynamic and Acquiring Manual when the IP is static.
 

Is DHCP Enabled or Disabled?

 

DHCP Enabled

DHCP Disabled

If your test receipt shows that DHCP is Enabled, your printer is set up for a dynamic IP address.   In Toast Web, on the Printers and cash drawers configuration page, confirm the serial number field is populated (with the serial number of the device) and the IP address field is empty.   Example:    If you see both fields filled, delete the IP address. Don't forget to save and publish your changes!

If your test receipt shows that DHCP is Disabled, your printer is set up for a static IP address.   In Toast Web, on the Printer and cash drawers configuration page, confirm the serial number field is empty and the IP address field is populated (with the IP address listed on your test slip).   Example:   If you see both fields filled, delete the serial number. Don't forget to save and publish your changes!

Note: If you're setting up a printer for the first time, please follow the directions in this Toast Central article, .