Set a Minimum Amount for Online Delivery or Credit Card Orders

• How can I require my guests to spend a minimum amount before requesting delivery or using a credit card online?
• Can I require my guests to spend a minimum amount before requesting delivery or using a credit card online?

To require a guest to spend a minimum amount before requesting delivery or using a credit card online, you can  follow the steps below:
 

1. In Toast Web, navigate to Takeout & delivery > Availability > Online Ordering. 
2. Scroll down to the Approval section. This is where you set the behavior for incoming online orders and how they are received at your location.
3. Select Use rules for the Approval Mode setting. This setting uses preset rules to determine if the order should be sent directly to the kitchen and requires order approval through the Pending Orders screen or if it will be automatically rejected. Note that this setting requires order auto-firing to be enabled on exactly one Toast device (learn more: Set Up Order Auto-Firing).
   1. When you select Use Rules for your desired approval method, the Approval Rules section will appear. You can choose the following rules by selecting the checkbox under Enable.
      1. Cash Threshold: Online cash orders over the specified trigger amount can be set to require manual approval or set to be automatically rejected.
         1. Useful for locations that don't allow their delivery drivers to carry more than a specific amount of cash during their shift.
      2. Credit Minimum: Online credit card orders under the specified trigger amount can be set to require manual approval or set to be automatically rejected. 
         1. This option may be useful for locations that do not accept small online orders paid with credit cards. 
      3. Delivery Minimum: Used to automatically prevent any online delivery orders from being placed unless they reach a minimum total.
         1. Applies to all cash and credit card orders and can be used alone or with the above-mentioned options.
      4. Total Amount: This can be used for orders whose post-tax total is at or above this specific amount. Note: Use this option to set a maximum amount for an order.
4. Then, use the drop-down to select the enforcement type for the rules you've enabled. Orders are approved on the Pending Orders screen on your POS device.
   1. Approval Needed: This pushes incoming orders that do not meet the rules into the Pending Orders screen. These orders will need to be manually approved before being submitted to the kitchen. 
   2. Reject: This will prevent patrons from submitting an order that does not meet the configured rules.
5. Select Save and Publish to finalize your changes.