Upgrade Old Generation Hardware to Flex 3 Terminal and Printing Hub

In this Article:

• Upgrade Old Generation Hardware 
• Installation
  • Replace Toast Flex 14 (Old Gen)
  • Replace Toast Printer (TP200)
• Additional Resources

Upgrade Old Generation Hardware to Flex 3 Terminal and Printing Hub

Use this decision tree if you have the following hardware setup:

• Flex 14 (Old Gen) powered by the Toast Printer (TP200) via USB-C®
• Flex 14 (Old Gen) connected to Toast Printer (TP200) via Ethernet
• (If applicable) Cash drawer connected to Toast Printer (TP200)
• Toast Printer (TP200) powered by power supply (Old Gen)

Replace both terminal and printer for the latest features and system functionality:

1. 1. Choose 14" Flex 3 Countertop Terminal + Printing Hub (TP300)
      
       
      
      
      
      
   2. After receiving the hardware, use the Toast Flex 3 Installation Guide for the next steps.
2. Replace the TP200 printer with a TP300 Printing Hub and Printing Hub Adapter for Flex 14.
   1. Choose the Printing Hub (TP300) and the Printing Hub Adapter for Flex 14.
      1. After receiving the hardware, use the Toast Flex 3 Installation Guide for the next steps.
3. Replace a Flex 14 (Old Gen).
   1. Choose 14" Flex 3 Countertop Terminal.
      
      
      
      

• 1. • The Toast Printer (TP200) Power Supply will continue to power both the Toast Printer (TP200) and the 14" Flex 3 Countertop Terminal with the existing USB-C to stand cable.
       
       
       
       
     • After receiving the hardware, navigate to Replace Flex 14 (Old Gen) in this article for replacement steps.
     • Note: The TP200 connected to Flex 3 configuration will only power the Flex 3 Terminal. It will not support USB networking and Ethernet is only supported by connecting the devices with an RJ45 Ethernet cable.

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Installation Steps After Receiving Your Hardware Upgrades

Replace Flex 14 (Old Gen) With a 14" Flex 3 Countertop Terminal

1. Power off your Flex 14 (Old Gen), then disconnect the Ethernet and USB-C cables from the terminal. Note: Leave the cables connected to the Toast Printer (TP200).
2. Place the 14" Flex 3 Countertop Terminal in your preferred location.
3. Lift the neck until the terminal screen reaches its highest position.
4. Tilt the screen forward until it stops rotating, aligning it with the front of the Toast logo.
5. Gently push up on the base cover until it releases and opens, revealing the ports.
6. To power the 14" Flex 3 Countertop Terminal, connect the USB-C cable to the Toast Printer (TP200).
7. For internet connection, connect the Ethernet cable from the 14" Flex 3 Countertop Terminal to the Toast Printer (TP200).
8. The Toast Printer (TP200) Power Supply will continue to power both the Toast Printer (TP200) and the 14" Flex 3 Countertop Terminal with the existing USB-C to stand cable.
   

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Replace Toast Printer (TP200) With a Printing Hub (TP300) and Adapter

1. Power off the Toast Printer (TP200) and disconnect the USB-C cable and the power supply.
2. To connect the Printing Hub (TP300) to your Flex 14 (Old Gen), open the printer's back cover.
3. Connect the Printing Hub (TP300) power adapter to the printer, then plug it into a wall outlet.
4. The printer will power on automatically.
5. Connect the end of the Printing Hub Adapter labeled "To TP300" directly to the USB-C port on the TP300 Printer. Secure the connection using the integrated thumbscrews to prevent accidental disconnects.
6. Plug the Printer Power Plus Cable provided with the Printing Hub into the receptacle on the adapter.
7. Connect the other end of the Power Plus Cable to your Flex 14 (TT200) terminal.
8. Optional: Connect a cash drawer and/or USB accessories to the printing hub.
9. On your Toast POS, follow: Printer Setup > Add or replace printer. We will guide you through setting up your new printer.

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Additional Resources

• Toast Flex 3 Hardware Compatibility

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