Last updated: Feb 12, 2026, 9:34 AM
Gift cards allow guests to support your restaurant and drive cash flow. Digital and physical gift cards are easy to sell, track, and use. If you have gift cards from another provider you wish to import to Toast, please follow the steps in Import Gift Cards.
You can sell both physical gift cards and eGift cards directly from your POS. To learn more, check out this Toast Central article: Manage Gift Card Sales.
If you're selling eGift cards on the POS, note that SMS text messaging capabilities are only available in Canada at this time. Email delivery is supported in Canada, Ireland, and the U.K.
If you want to purchase new physical gift cards, see Order New Gift Cards.
You can use a gift card as a payment method on your POS by following these steps:
Before selling gift cards, you must ensure you have an auto-fire device enabled to receive Toast eGift card orders. If you do not have an auto-fire device configured, eGift card orders may appear in the Pending Orders mode. To avoid this, ensure that an auto-fire device is configured. For more information, see .
A notification will appear on all POS devices when you receive a new eGift card purchase. To enable or disable POS notifications, follow the steps below.
When selling eGift cards online, you first want to ensure you have configured an image for the eGift card itself and located the URL to your eGift card ordering site.
| eGift Card with Logo only | eGift Card with image & logo | eGift Card with no image or logo |
Note: Make sure your eGC image is properly cropped and centered on your digital gift card. For the best display, upload a 300×300 px (1:1) square logo and a 343×193 px (16:9) eGC image. You can upload new logos and eGC images in your Restaurant Info page in Admin. If you make any changes to the images, you will need to select Save on the top right corner of the page. You will also need to select Unpublished Changes in the top navigation bar of Toast Web to publish these changes and set them live.
Copy and share the Buy E-Gift Cards and E-Gift Lookup links with your guests. They are located on the right side of the screen, in the Share Your Public Links section. You can also find these links by navigating to the Payments section in Toast Web and selecting Gift cards > Gift card setup.
To enhance clarity, especially for multi-location brands, the "Location Name (optional)" field will no longer be displayed within the eGC shop's restaurant name. This ensures customers are not confused about gift card redemption. Please note that this change does not affect other Toast features, such as Online Ordering, where the "Location Name (optional)" will continue to be used as specified.
Your guests will follow the following steps to buy an eGift card online:
eGift Card limitations for Canada, Ireland, and the U.K.:
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Recipient and Guest eGift Card View for Canada, Ireland, and the U.K.
Below is an example of the email guests receive after purchasing an eGC reflects your shop's branding, including your restaurant logo and eGC image, ensuring a consistent and professional communication.
To allow check-level discounts to be applied to gift cards, begin by navigating to Payments > Payment methods > Payment options in .
Navigate to Allow gift cards to be discounted?, and select Yes, in the Gift Cards section of the page. Be sure to Save and publish your changes!
Toast also recommends creating a specific item-level discount for discounted gift cards. For example, if you frequently donate gift cards, you will want to create an item-level discount called Gift Cards - Donation so you can better track it in reporting, as it won't be included in the sales reports. Learn more about how to create a discount .
You will need to use the Discounts report to track these discounted cards. You can find more information on that report .