View and Manage Voided Items in Toast Web

Last updated: Dec 17, 2025, 11:20 AM

Question

  • How do I find out who is voiding items, who is voiding the most items, and on which checks the voids have been made?
  • How do I view a summary of all voids that have been approved by a specific employee?

Answer

You can use the voided orders report in order to view and manage your restaurant's voided items. To view and/or export this report, follow these steps:

 

  1. In Toast Web, navigate to Reports > Cash and loss management > Voided orders.
  2. From the Voided orders page, you can view the following:
    • Void Summary report
    • Voids by Server report
    • Voids by Approver report
    • All Voided Items report
  3. Use the report filter to filter the report by date, time, employee name, and restaurant location.
  4. Once the desired filters are selected, select the Update button.
    • If you wish to receive the report via email, select Email Export and enter your email address, then select Submit.