Optimize Your Gift Cards & Rewards Program With Special Features
Last updated: Dec 10, 2025, 10:15 AM
| Rewards program features are not currently available to customers outside the U.S. |
Did you know you can optimize your gift card setup and rewards program with special features? Reach out to Customer Care to have the following features enabled (or disabled)!
In this Article:
Gift Card Setup Features
| Feature Name | Definition | POS or Online? | First-Party Availability? | Third-Party Availability? |
|---|---|---|---|---|
| Redeem Cards | Redemption of Gift Cards on POS | POS |  | |
| Lookup Cards | Look up a gift card using guest information like name, email, and phone number | POS | |  |
| Sell eGift Cards | Sell eGift cards in-store | POS | | |
| Add Value | Add value to an existing/already active gift card* | POS | | |
| Sell eGift Cards | Enable the online gift card webpage (Toast Gift Card Module only) | Online | | |
* - Must be supported by loyalty integration provider. Not all providers support each Toast feature.
Rewards Program Features
| Feature Name | Definition |
|---|---|
| Redemption codes | Allow Toast to scan discount QR codes from 3rd party loyalty mobile apps and apply them to the check |
| Lookup by mag-stripe swipe* | Swipe a physical loyalty card to look up a guest's account |
| Lookup via 2D barcode* | Scan a QR code to look up a guest's account |
| Lookup by email* | Look up a guest's account using an email address |
| Lookup by phone number* | Look up a guest's account using a phone number |
| Lookup by customer name* | Look up using the guest's name |
| Print QR code on receipt for accrual* | Print a QR code on the bottom of the receipt for the guest to scan using a third-party loyalty mobile app |
| Allow transfer of a physical or virtual card to another* | Merge one loyalty account into another |
* - Must be supported by loyalty integration provider. Not all providers support each Toast feature.