Last updated: Dec 31, 2025, 11:22 AM
If you're looking for data on your scheduled future orders, check out this Toast Central article: Report on Scheduled Future Orders, or read Export a List of Future Orders and View Future Orders for more on scheduled order reports.
Toast allows a manager to set up a maximum number of days in the future for which an order can be scheduled.
To configure future order settings for POS orders, follow these steps:
Note: This is a store-level setup, so enterprises can set different lengths of time for individual stores. The default is 365 days, but it can be set to any value greater than zero.
Check out this Toast Central article on for information on additional future order setups specifically created to support the unique operating needs of bakeries and catering-style restaurants.
To configure future order settings for Online Ordering, follow these steps:
When future scheduling is enabled for online ordering, this is what guests will see when they place their order:
| Online Ordering Page | Local by Toast app |
By selecting No, all orders will be fulfilled as soon as possible, your guest will not see an option to choose a date or time. This is what they'll see when placing an online order:
| Online Ordering Page | Local by Toast app |
Note: Guests who place a future order scheduled for more than 48 hours in the future on Online Ordering, Online Ordering Pro, or Toast Local will receive a reminder email 24 hours before their order is ready for pickup/delivery.
To schedule a POS order for a future date or time, follow these steps:
If a guest's payment is collected in advance and they wish to add additional items to the order, the guest will need to provide payment once again to bring the balance back to $0, as Toast does not save payment information.
In order to successfully send scheduled orders to the kitchen, exactly one device must have order auto-firing configured.
Future orders that are placed through Toast are stored in the Pending Orders mode from the main menu dashboard.
The Pending Orders screen has two sections:
If a future order needs to be prepared earlier than the scheduled time, you may fire it to the kitchen ahead of time as long as the order has been approved already.
Bulk printing allows you to manually send/print multiple future orders to the kitchen.
Note: This does not affect the “fire time” of the order. The order will still “fire” at a configured time based on the requested fulfillment date and the prep time.
If an order was previously sent using this feature:
If you need more options for when future orders are visible to the kitchen, check out this Toast Central article on for more details.
If you're experiencing issues with the scheduled orders feature not sending tickets promptly, causing food preparation delays, there are several steps you can take to troubleshoot and resolve the issue: