Set Up Backup Printers

Question

How can I set up a backup printer?
Why do I need a backup printer?
How do I configure a backup printer in Toast Web?

Answer

To set up a backup printer please follow the steps below:

In Toast Web, navigate to Payments > Checks & receipt setup > Printers and cash drawers.
Select the name of the printer you'd like to set up a backup for.
Scroll down to the Backup setting at the bottom of the Printer Configuration section, and select the name of the printer you'd like to use as a backup.
Save and publish your changes.

For customers located in Ireland and the U.K., to set up your printer to display euro as the currency on receipts you need to configure the language pack settings in the printer setup section of Toast’s back-end. Learn more in this Support Center article,

Additional Information

Setting a backup printer is useful in case a particular printer is not printing receipts either due to running out of paper or if a cable accidentally gets disconnected. If you have a backup printer configured, the Toast system will automatically print the receipt from the backup printer if the primary printer is unavailable.