Supported Discounts for Toast Online Ordering

Last updated: Oct 19, 2026, 12:36 PM

Question

What types of discounts can I use for Toast Online Ordering?

Answer

Basic principles of discounts in Toast Online Ordering:

  • Requires a promo code to apply a discount
  • No manager permission settings
  • No auto-apply or open discounts

 

Note: Toast Retail items support the same discounts as menu items. Every discount type in the table below behaves the same way on a Toast Retail item as it does on a menu item. Some retailers also expect discounts that a brand or manufacturer funds and applies automatically. Toast does not support brand- or manufacturer-applied discounts today, and additional retail discount options are still in development.

 

 

Discount Types

Online Ordering

Fixed Discounts ($ or % off)
(learn more: Create a Fixed Discount)

Item

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Check

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Specific Item/Group/Menu

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Open Discounts ($ or % off)
(learn more: Create an Open Discount )

Item

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Check

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Specific Item/Group/Menu

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BOGO (Buy One Get One) Discounts (learn more: Create a BOGO (Buy One Get One) Discount)

Buy X, Get One Free

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Buy X, Get One at $ or % off

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Buy X, Get One at specific dollar value

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Combo Discounts (learn more: Create a Combo Discount)

Any mix of items at specific value

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Any mix of items in a group at specific dollar value

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Single-Item Combo

Item in a specific group/menu for a specific dollar value

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Bulk Discount

Single-Item Combo

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Combo

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Fixed Discounts ($ or % off) – Check-Level Only

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Manager-Level Discounts

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Discount Rules

Min/Max Check Value

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Discount Exclusivity

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Auto-Apply

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Date & Time Availability

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Modifier Customizations

Size-pricing Method

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Up to’s & Must Have’s

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Check-Level Requirements

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Note: Bulk Discount (Min Quantity) is only available on Fixed discounts that are scoped to Check level. Item-level Fixed discounts cannot use Bulk Discount – the Min Quantity option only appears once the discount's scope is set to Check. When Min Quantity is met, Toast Online Ordering counts the total quantity of that item across every cart line, not just one line – so if a guest adds the same item to their cart more than once as separate lines, those quantities still add up toward the threshold.

 

Frequently Asked Questions

Can I create a promo code that isn't advertised on my Toast Online Ordering site?

You can create a promo code that is not advertised on your Toast Online Ordering site. A promo code appears on your online ordering menu only if you select Display on Menus under the Advertise column when you set up the code.

 

To keep a code private (for example, for friends and family), leave Display on Menus unselected and share the code directly with the guests who should use it. Guests enter the code in the Promotional Code box at checkout.

 

To limit how many times a code can be used, see Use Single-Use Promotion Codes. For setup steps, see Set Up a Discount Code for Online Orders.

 

Also asked as:

  • How do I make a hidden promo code for online ordering?
  • Can I keep a promo code off my online menu?
  • How do I create a private discount code for friends and family?

 

Additional Information

You can also configure your Toast Online Ordering website to use promo codes to apply discounts to orders.