Test Your Wi-Fi Signal Strength on a Toast Device

Last updated: Oct 22, 2026, 12:15 AM

Run an on-demand Wi-Fi signal test on your Toast device to check coverage and fix weak connections. 

The Wi-Fi Diagnostic tool is currently in limited release with select customers. Check back soon for updates!

 

In this Article:

 

Before You Begin

Applies to: Toast Flex terminal, Elo terminal, Toast Go® handhelds connected over Wi-Fi

 

Permissions needed:

  • Device administrator access on the Toast device

 

What you'll accomplish: Check your Toast device's Wi-Fi signal strength and reliability at its current location, and get steps to improve a weak connection.

 

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Step 1: Open the Wi-Fi Diagnostic Tool

  1. On the Toast device, select the arrow in the upper-left corner until you reach the main menu.
  2. Scroll down and select Device Setup.
  3. Select Wi-Fi Diagnostic.

 

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Step 2: Run the Test

  1. Select Run Test.
  2. Keep the device in the location where it's normally used while the test runs.

 

When the test finishes, the device shows a signal strength rating and a connection reliability summary.

 

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Step 3: Review Your Results

The test results show two things:

  • Signal strength — how strong the Wi-Fi signal is at the device's current location.
  • Connection reliability — whether the connection holds steady or drops intermittently.

 

Note: A weak or unreliable result doesn't always mean your internet connection is down. If your device shows an offline banner, see Troubleshoot Internet Connection Issues on Toast Devices.

 

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Step 4: Improve a Weak Signal

If your results show a weak or unreliable signal:

  • Move the device closer to your Wireless Access Point (WAP), if possible.
  • Remove physical obstructions, such as metal equipment or thick walls, between the device and the nearest WAP.
  • Add another WAP to improve coverage in that area of your business. Head to Toast Shop for more information and product availability.

 

After each change, run the test again to confirm the signal improved.

 

If the signal is still weak after trying these steps:

  • Contact Toast Customer Care.

 

Expected outcome: Your Toast device holds a strong, steady Wi-Fi connection at its usual location.

 

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