Service Charge Error in Toast Catering & Events Orders

Last updated: Sep 16, 2026, 1:58 PM

Question

Why is the "Service charges were removed" error appearing in my Toast Catering & Events order?

Answer

When you are creating an order, and you assign a dining option and a service charge that conflict with each other in Catering & Events you will receive the following error message below:
 

  • Service charges were removed: Changing the dining option after adding service charges removes applied service charges. Make sure to add your service charges again.


Example: Your dining option is takeout. A service charge called Delivery Fee is applied, and it is configured to only apply to delivery orders.

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