Last updated: Apr 8, 2026, 10:16 AM
4.8 Marketing Info permission is required to start a campaign.
Yes. When the Toast Fundraising Product is configured, it is automatically turned on for restaurants using the Toast Online Ordering module and on-premise devices (e.g., Guest-Facing Display, terminals, and Toast Go™). The fundraising feature cannot be used through third-party online ordering.
Yes, flat-rate donations can be made by guests when the campaign is set up to accept flat-rate donations. See the Setting Up Your Toast Fundraising Product section of the Get Started with the Toast Fundraising Product article for more information.
There is no additional cost to using the feature. However, amounts contributed via the fundraising feature will still be subject to the restaurant's standard credit card processing fees. Additionally, when you create a campaign for a non-profit by selecting a cause from the list provided. Donations made through this feature are subject to your credit card processing rates and fees from Benevity, including a 2.9% fee (which is subject to change). Applicable fees are deducted from the amount distributed to the recipient charity.
Unfortunately, new and existing regulations, laws, or other local requirements may prevent Toast from offering the Toast Fundraising product in certain jurisdictions (including outside of the United States). For example, due to new regulations in California, Toast has made the difficult decision to pause the use of the Toast Fundraising product in the state of California effective January 1, 2024.
The Toast Fundraising product pulls in the cause name, logo, and description directly from Benevity (integration partner). There are times when the logo returned is not as expected. In that case, please encourage the owner of the Charity at issue to update their Benevity profile here. Once that is updated, it takes about 24-48 hours for this to be reflected on the Toast Fundraising product.
For privacy reasons, Benevity is not able to provide Toast (or the restaurant) the trace IDs to track where the electronic payment is - they will only provide that to the cause. Instruct the owner of the non-profit who is responsible for the Benevity profile to submit a request here for review.
Your use of Toast Fundraising is subject to the Toast Fundraising Terms of Service. Merchants are prohibited from using Toast Fundraising in support of causes related to intolerance, hate, terrorism, violence, money laundering, or other illegal activities.
When creating a campaign using Toast Fundraising, restaurants can select from a list of vetted non-profit organizations provided by Toast’s partner Benevity. Benevity has the largest, most geographically diverse, and most accurate database of vetted causes in the industry, with cause profiles created for almost 2 million organizations globally. Benevity verifies the charitable status of all these potential recipient organizations prior to disbursing any funds. If you choose to create your own campaign by selecting “Other Cause” you will be required to provide certain information about the cause, including a name and contact information and other information requested by Toast.
Funds raised for Nonprofit/Charity - There is no need to go through the extra work to transfer the money you've raised to the cause you are supporting. With help from our partner, Benevity, funds raised in your campaign for registered 501(c)(3) charities will now automatically be disbursed! Donations made for 501(c)(3)s are sent to the American Online Giving Foundation (AOGF), a 501(c)(3) charity, at the end of each month. AOGF disburses donations every month. It may take up to 60 days following the end of your fundraising campaign for donations to get to the recipient charity. Donations made through this feature are subject to your credit card processing rates and fees from Benevity, including a 2.9% fee (which is subject to change). Applicable fees are deducted from the amount distributed to the recipient charity.
Note: For Other Cause campaigns, you are still responsible for donating the collected funds directly to the cause once the campaign has ended. Please note that all donations made through Toast Fundraising are subject to your standard credit card processing rates.
No, once an auto-disbursement campaign is enabled, it cannot be reversed or canceled, as funds are already withheld and subject to disbursement to the cause once the campaign is completed.
You will receive email notifications from Toast Fundraising updating you on the disbursement status of your fundraised amount. Statuses range from “Not Started,” “Pending,” and “Paid.” These statuses can be found in the past campaigns section of your Fundraising dashboard here.
Disbursements are sent to the charity for each location in the restaurant group.
When you create a campaign for a non-profit by selecting from the list provided by Toast’s partner, Benevity, the funds you raise will be sent to the American Online Giving Foundation (AOGF), a 501(c)(3) charity, at the end of each month. It's unlikely, but if AOGF cannot disburse the donations to the recommended charity you will be informed and those funds will be sent to a default charity.
Toast products like Fundraising withhold funds daily from credit card deposits, and to better support your team the Deposit Reporting gives you additional visibility to understand what was withheld and when.
To view the fundraising amount withheld from your daily credit card deposits,
The automatic donation disbursement process begins at the end of each month. Donations are sent to the American Online Giving Foundation (AOGF), a 501(c)(3) charity, at the end of your fundraising campaign. AOGF disburses donations on a monthly basis. It may take up to 60 days following the end of your fundraising campaign for donations to get to the recipient charity. Please note that the automatic donation disbursement feature is only available when you select a non-profit organization from the list provided by Toast’s partner, Benevity.
As a user of Toast Fundraising, you are solely responsible for understanding the tax and regulatory obligations applicable to you and/or your use of Toast Fundraising.
From time to time, Toast may spotlight certain causes. Toast and/or its philanthropic arm, Toast.org, may offer donation-matching opportunities for specific causes, the details of which will be provided to you.
The Fundraising Product currently works with credit card/ ApplePay and Online Ordering transactions.
The check will be rounded up by $1.
Voids are handled in the same way a typical void transaction is. A restaurant will not be responsible for a voided fundraising contribution.
The Toast Fundraising Terms of Service deem all fundraising contributions non-refundable. We recommend against refunding fundraising contributions to guests, but if you do choose to refund a guest's donation, your restaurant will not be reimbursed for the refunded contribution.
Your total fundraising contribution sum is shown in the Sales Summary report and represents the sum of all guest fundraising contributions before refunds. Any refunded fundraising contributions will be shown as a separate line item below the fundraising contributions.
No. They are not configured to be subject to sales tax on the transaction.
Yes, each campaign's data can be downloaded (number of campaign days active, number of contributions, and dollar amount raised). Steps on downloading the reporting can be found in the Reporting section of Get Started with the Toast Fundraising Product article.
Varies from restaurant to restaurant. This is subject to the restaurant's configuration on whether they want a credit card minimum and how much. Toast Fundraising will only work if a transaction is within the credit card minimum set by the restaurant.
Yes, on campaign creation you have the option to have your guests see the fundraising prompt either in-store, online, or both.
Yes, guests can support both round-up and flat-rate donations in Local by Toast before closing out their checks.
No, they are not included in the sales report.
All fundraising campaign information and reporting can be found on the Active Campaign Dashboard. Below are the two ways that you can view this report: