Toast Payroll: Get Help With System Arrearages

Last updated: Apr 8, 2026, 10:09 AM

When additional taxes are being withheld to pay off arrears, an asterisk will appear on the employee's pay stub.

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Arrears in Toast Payroll

In Toast Payroll, when an employee owes more in taxes (or particular deductions) than they are being paid through payroll, they go into arrears. This is the system tracking how much the employee still owes. It will attempt to take these additional funds each time the employee is paid until the arrears have zeroed out. An asterisk will display to the left of the tax on the pay stub to indicate when additional taxes are being withheld to pay off arrears.

 

It is common for insufficient earnings to cover withholding obligations when a business pays cash tips to an employee rather than including the tips when initiating a payroll cycle. To avoid having insufficient earnings to cover taxes and/or deductions, an employer may hold back a portion of tips to be paid out on the regular payroll (known as tips owed in Toast). Some agencies, such as Philadelphia, may heavily penalize businesses for not collecting and paying all employee taxes.

 

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Insufficient Income for Withholding

Taxes are withheld in this order:

  1. Social Security (FICA)
  2. Medicare
  3. Federal Income Tax (FIT) Withholding
  4. State Income Tax (SIT) Withholding
  5. Local Taxes

 

The Toast Payroll system is configured to systematically calculate how much withholding an employee may be responsible for based on the employment data a user adds to it. If an employee's earnings are not enough to cover their tax withholding obligations, the insufficient withholding amounts due will go into system arrearages within Toast Payroll. The Toast Payroll system will then attempt to recover these uncollected funds each time an employee is paid until the system's arrears have zeroed-out.

 

If an employee does not earn enough wages in a calendar year to cover Social Security and Medicare withholding amounts due, the uncollected system arrears will be recorded in Box 12 on an employee's Form W-2. Such reporting may result in an employee's liability for outstanding Social Security (FICA) taxes following the submission of a personal tax return.


Select this link to discover more information on how the IRS calculates federal tax obligations.


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Insufficient Income for Deductions

You can set up certain deductions in the Toast Payroll system to "allow arrears." When this feature is enabled, if an employee doesn't have enough earnings in a paycheck to cover the full deduction amount after taxes are withheld, the system will automatically keep track of this unpaid amount. This outstanding balance (or 'arrears') will then be deducted from a future paycheck when enough funds are available. This collection occurs after all current taxes and other regular deductions for that pay period have been paid, and the system will continue to manage these arrearages with each payroll cycle until the owed amount is fully paid off and zeroes out.

 

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Find Arrears in Toast Payroll

To locate arrearages in Toast Payroll, you have two options:
 
  • The Employee Detail report displays all arrears for that payroll.
  • An employee's Pay History report displays arrears per payroll for that employee.

 

To view the Employee Detail report:
 

  1. Navigate to Payroll > Past Payrolls > View.
  2. Scroll down to the Reports tile and select Employee detail.
  3. Search for any non-zero figures in the Arrears column.

 

Employee detail report with a sample arrear highlighted


To view an employee's Pay History report:
 

  1. Navigate to their profile and select Pay History.
  2. Select the Run report link on the right side of the page.
  3. For the Date range field, you might wish to select a year-to-date (YTD) or quarter-to-date (QTD) range.
  4. Leave the Report type as Detail and select View report.
  5. Search for any non-zero figures in the Arrears column(s).

 

Employee's pay history report with sample arrears highlighted

This content is for informational purposes and is not intended as legal, tax, HR or any other professional advice.  Please contact an attorney or other professional for advice.