Last updated: Jun 17, 2026, 2:07 PM
Learn how to view payment details for a check.
Every payment applied to a check in Toast Web records who applied it, what type of payment it was, and the exact time it was applied. You can see these details — including cash payments — in the Order Details report, reached through the Orders report. This article explains where to find check-level payment details and how to identify who applied a payment.
Applies to: Toast Web
You can see payment details for a check in the Order Details report in Toast Web. Order Details shows every payment applied to the check, the payment type, the time each payment was applied, and the name of the person who applied it.
For a wider, check-level view across many checks at once — including columns for payment type and the last four digits of card payments — use the Payments report instead. See the Payments report section of Payments Reports Overview.
To tell who applied a payment to a check, open the Order Details report for that check and review the payment information at the bottom of the window. Each payment line lists the name of the person who applied it along with the payment type and the time it was applied.
This applies to every payment type, including cash. If a check has more than one payment, each payment line shows its own applied-by name and timestamp.
A cash payment was applied to a check because an employee recorded it as the payment method when closing the check. The Order Details report shows which employee applied the cash payment and when, which lets you confirm how and by whom the check was closed.
If a cash payment looks unexpected — for example, it does not match what was collected — open the Order Details report for that check to see the applied-by name and timestamp before investigating further.
Yes, you can see who took a cash payment on a specific check. Open the Order Details report for that check (Reports > Sales > Orders, then select the check) and review the payment information at the bottom. The cash payment line shows the name of the employee who applied it and the time it was applied.
Note: The applied-by name reflects the employee logged in when the payment was recorded, which may differ from the employee who owns the check.
To correct a cash payment applied to the wrong check, you void the incorrect payment and re-apply it to the correct check. Voiding payments has timing rules and device considerations, so review the steps before you make changes. For the full void process, see Void Items, Payments, and Checks.
If you are unable to void or correct the payment, contact Toast Customer Care.