Get Help With Red Check Notifications on POS

One of the checks on my POS is outlined in red - what do I do?

A red check might indicate that an order is unable to sync to Toast servers. If you see a check outlined in red on your terminal, contact Customer Care via the Toast Now app for troubleshooting assistance.

If a red check is present, do not proceed with any actions that could result in losing the payment, such as:

• Uninstalling the Toast app
• Factory resetting
• Clear Data
• Resync ALL Data or Resync Orders