Employee Has Not Received Their Tips From Toast Pay Card

What should I do if an employee has not received their tips?

1. Navigate to the employee’s Toast Payroll profile.
   1. Learn how the new Toast Payroll navigation works by visiting Navigate Toast Payroll Within Toast Web.
2. Scroll down a touch and look for a red ! icon next to POS Mapping. If you see the icon, follow the directions in Toast Payroll: Manage Employee Mapping to sync employee profiles across the Toast systems.
3. Next, confirm that the Toast Pay Card is the employee’s selected payment method by navigating to Employment > Payment Method within their profile.
4. If the issue persists, verify your Pay Card settings in Toast Payroll by navigating to Settings > Pay Card. Are you set to offer Wages only? Are you set to adjust tip offers?
   1. If you do not see Settings on the left side of the screen, select Payroll from the Toast Web navigation rail on the left to make the Toast Payroll navigation rail appear.