Unable to See Restaurant in Toast Tables App or Toast Web

• Why can't I see my restaurant after logging into the Toast Tables app or Toast Web?
• My restaurant isn't appearing when I log into Toast Tables or Toast Web. How can I fix this?
• I've logged in, but my restaurant isn't visible in the Toast Tables app or on Toast Web. What should I do?

If you're unable to see your restaurant after logging into the Toast Tables app or Toast Web, it might be due to your employee permissions. Here's how to check and update them:

1. For Managers/Owners
   1. To ensure you have full access, you'll need both Configure and Use permissions for Toast Tables.
   2. In Toast Web, navigate to Employees > Employee management > Employees.
   3. Select the edit pencil for an employee and navigate to the Edit custom permissions tab.
   4. Look for permissions 1.18 Log Into Toast Tables App (Waitlist & Reservations) and 4.8 Marketing Info.
   5. Make sure these permissions are enabled. If they are not, you can add them as custom permissions by selecting Custom for this employee at this location and Always enabled. See Get Help With User Permissions for Toast POS if you want more info on this process.
   6. Save and publish.
2. For Other Employees
   1. For general access, other employees typically need the Use permission.
   2. In Toast Web, navigate to Employees > Employee management > Employees.
   3. Select the edit pencil for an employee and navigate to the Edit custom permissions tab.
   4. Look for permissions 1.18 Log Into Toast Tables App (Waitlist & Reservations) and 4.8 Marketing Info.
   5. Make sure these permissions are enabled. If they are not, you can add them as custom permissions by selecting Custom for this employee at this location and Always enabled. See Get Help With User Permissions for Toast POS if you want more info on this process.
   6. Save and publish.

If you've checked these settings and are still experiencing issues, please contact our support team for further assistance.