Toast Payroll: Get Help With Holiday Hours On Timesheets

• Why did holiday hours not automatically populate on timesheets?
• What happens when company holidays are added after the date?

If the holiday hours did not automatically populate on Toast Payroll timesheets, check the following:

• Determine if calendar events were in place. A calendar event allows for a holiday timekeeping rule to be set up.
  • Navigate to Settings > Timekeeping > Holiday Rules > HERE (the link in the paragraph).
    • If you do not see Settings on the left side of the screen, select Payroll from the Toast Web navigation rail on the left to make the Toast Payroll navigation rail appear.
  • Review the Add Company Holidays and Events section of Toast Payroll: Add Company Holidays for directions on this process.
• Check the configuration of the holiday rules.
  • Navigate to Settings > Timekeeping > Holiday Rules.
    • If you do not see Settings on the left side of the screen, select Payroll from the Toast Web navigation rail on the left to make the Toast Payroll navigation rail appear.
  • Select the name of a holiday rule and ensure the Company Holiday and Earning Code fields are configured correctly.
  • You may also need to select the blue + icon to check any parameters that were set. Parameters will limit the amount of employees this rule applies to. A parameter cannot be edited, but you can delete it and add a new one.
  • After checking the above settings, select the hyperlinked number in the Employees column to see which employees the rule would apply to on the selected date.

If the company holiday was added after the holiday:

• It will not automatically update time entries for employees.
  • If your holiday rule is set to Holiday Premium Worked, this means employees who worked on the holiday are eligible for the rule. In this case, each time entry on the holiday will need to be resubmitted for the holiday rule comes into effect. 
  • If your holiday rule is set to Paid Holiday Hours, this means employees automatically get hours added onto their timesheet for the holiday, whether or not they worked. So we can use the Days Before field on the holiday rule to have the holiday push to timesheets after the holiday.
    • Using a negative date will be days after a holiday, with day 0 being the holiday itself, -1 being the day after the holiday, etc.
    • Holidays populate in nightly processes, so you will always need to set it up to appear as tomorrow at the earliest.
    • Note: If you use a negative number here as a fix, be sure to update the number correctly after hours appear on the timesheets.

This content is for informational purposes and is not intended as legal, tax, HR, or any other professional advice. Please contact an attorney or other professional for advice.