Disable Kitchen Tickets for Certain Items

Última actualización: 4 jun 2026, 4:23 p.m.

Learn how to prevent tickets from printing at certain printers with a non-printing prep station. 

To stop specific menu items — such as drinks, fountain beverages, or bar items — from printing a kitchen ticket, create a "No Print" prep station in Toast Web with no printer assigned, then route those items to it.

 

In this Article:

 

How do I stop certain items from printing a kitchen ticket?

To stop certain items from printing a kitchen ticket, create a "No Print" prep station in Toast Web and route those items to it.

 

Applies to: Toast Web

 

Permissions needed: Kitchen and Menus edit access. If you do not see Kitchen or Menus in the left navigation, contact your Toast administrator.

 

  1. In Toast Web, navigate to Kitchen > Kitchen stations > Prep stations.
  2. Select + Add to create a new prep station.
    1. For Station Name, enter No Print.
    2. For Ticket Printer, select None.
    3. Optional: under Send to, select Expediter only if you want these items to still appear at the expediter for food runners — without printing a ticket anywhere.
    4. Leave the Always Print Tickets checkbox unselected.
  3. Select Save and then Publish.
  4. Navigate to Menus > Menu management > Advanced properties.
  5. Select Show/Hide and enable the Prep Stations column.
  6. For each item that should not print a kitchen ticket, open the Prep Stations drop-down and select No Print.
  7. Select Save and then Publish.

 

Expected outcome: Items assigned to the No Print prep station will not print a kitchen ticket. The next time those items are ordered, no ticket will appear on any prep station printer.

 

Also asked as:

    • How do I stop drinks from printing to the kitchen?
    • How do I prevent beverages from printing a kitchen ticket?
    • How do I make it so fountain drinks don't print?

 

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Why are items still printing after I created a No Print prep station?

If items are still printing after you created a No Print prep station, work through the following checks in order.

 

The items are not routed to the No Print prep station. Creating the prep station does not automatically assign items to it. Navigate to Menus > Menu management > Advanced properties, enable the Prep Stations column, and confirm that each affected item shows No Print in its Prep Stations drop-down. If not, assign it, then select Save and Publish.

 

The Always Print Tickets checkbox is enabled on the item or its parent group. This setting on an individual item or menu group overrides the prep station configuration. Navigate to Menus > Menu management, open each affected item and its parent group, and confirm the Always Print Tickets checkbox is not selected. Select Save and Publish after making any changes.

 

The item inherits its prep station from a parent group routed elsewhere. If a menu group is assigned to a different prep station, its items inherit that assignment. Open the parent group in Menus > Menu management > Advanced properties and review its Prep Stations assignment. Either reassign the group to No Print or override each item individually.

 

If you have checked all three and the items still print, contact Toast Customer Care.

 

Also asked as:

    • I set up No Print but drinks are still printing
    • My coffee tickets keep printing even though I created a No Print station
    • I thought I turned off kitchen printing but it's still going

 

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Why does "Also at: No Print" appear on my kitchen tickets?

"Also at: No Print" appears in the footer of a kitchen ticket when a food prep station is configured to route to the No Print prep station, or when the No Print prep station is configured to send to a food prep station.

 

To remove it:

  1. Navigate to Kitchen > Kitchen stations > Prep stations.
  2. Open each active food prep station (for example, Grill, Salad, or Bar). Under Other Stations, confirm that No Print is not listed. If it is, remove it.
  3. Open the No Print prep station. Under Other Stations, confirm that no food prep station is listed. If one is listed, remove it.
  4. Select Save and then Publish.

 

Expected outcome: After saving and publishing, "Also at: No Print" will no longer appear in the footer of your kitchen tickets.

 

Also asked as:

    • How do I remove "Also at: No Print" from my kitchen tickets?
    • My tickets show "Also at: No Print" in the footer — how do I fix it?

 

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Does a No Print prep station stop receipt or label printing?

A No Print prep station applies to kitchen ticket printers only — it does not suppress receipt printing or label printing. Receipt and label printing are controlled by separate settings. For help with those, see Configure and Assign Prep Stations or contact Toast Customer Care.

 

Also asked as:

    • Does No Print affect my receipt printer?
    • Will a No Print prep station stop label printing?

 

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