Toast Mobile Order & Pay®: Unable to Join Group Order

Why can't guests join a group order when using Toast Mobile Order & Pay^®?

If a guest can't join a group order using the QR code, the 20-minute join window has likely expired.

• After 20 minutes, the scan and join feature is locked.
• New guests can no longer join by scanning the QR code.

If the QR code no longer works:

• Ask someone already in the group order to share the Group Order direct link via SMS.
• The guest can use that link to join the order.

To learn more, see, Get Started With Toast Mobile Order & Pay®.