Dernière mise à jour : 24 mars 2026, 11 h 17
This article answers frequently asked questions to help you through the process of swapping Elo V4 tablets.
We want to inform you about a temporary change in our hardware shipping. Due to a recent supply chain issue, there was a gap between June 1st and June 27th where some orders for POS terminals, KDS tablets, and Kiosk tablets were fulfilled with the Elo V4 as a replacement for the standard Elo V2.
As of June 30th, we are shipping the Elo V2 for these devices as usual.
The Elo V4 was provided as a direct replacement to ensure your order was not delayed. Both versions offer a seamless experience with your Toast system. If you have any questions about the Elo device you received, please don't hesitate to contact us.
This change was due to a supply chain issue with the Elo V2. We took the liberty of upgrading you, at no additional cost, rather than having you wait for your original hardware.
The Elo V4 has all of the same features and attributes as the V2, but has 3 key upgrades:
Unfortunately, no, as the input/output (IO) is a different configuration.
You can return your device (as per ), and we will send you an Elo V2 once they are back in stock.