Get Started With the Voicify Integration

Dernière mise à jour : 22 oct. 2026, 18 h 06

Learn how to set up the Voicify integration with Toast.

In this Article:

 

Voicify Integration Overview

Voicify is a conversational AI platform that helps restaurants handle guest interactions automatically across phone, web, and mobile channels. The Voicify integration lets Voicify use your Toast menu to take guest orders.

Voicify respects 86'd items in real time, so guests can't order an item that just went out of stock. Voicify can also text callers a secure payment link so they can pay with Toast Pay.

 

Note: The Voicify integration is available to restaurants in the US.

 

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Before You Begin

Applies to: Toast Web

 

Permissions needed:

  • 8.4 Manage integrations

 

What you'll accomplish: Add the Voicify integration to your restaurant in Toast Web and start onboarding with Voicify.

 

Your restaurant must have access to Toast Partner Integrations, which is included with the Restaurant Management suites. To learn more, see Set Up Toast Partner Integrations.

 

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Step 1: Open the Integration Marketplace

In Toast Web, navigate to Integrations > Integration management > Browse & purchase integrations.

 

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Step 2: Add the Voicify Integration

  1. Enter Voicify in the Search field.
  2. Select Add Now on the Voicify tile.
  3. Select the restaurant location or locations you want to connect to your Voicify account, then select Apply.

 

Note: If you don't see the Voicify tile, contact Toast Customer Care.

 

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Step 3: Review and Confirm Data Sharing

  1. Review the data scope visibility terms and conditions. For more information, see Toast Partner Integrations Data Scope Visibility Overview.
  2. Select Confirm to accept.

 

Expected outcome: The Voicify integration is added to the locations you selected.

 

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Step 4: Complete Onboarding With Voicify

Voicify handles onboarding and setup on its side after you add the integration. Voicify can typically get a restaurant live and taking orders in as little as two weeks.

 

To start or check on your onboarding, contact Voicify at prioritysupport@voicify.com or (888) 910-6525. Voicify Support is available Monday–Friday, 8 a.m.–midnight ET, and weekends, noon–midnight ET.

 

For any issue unrelated to Toast products (software or hardware) or your network connection, contact Voicify directly.

 

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