Uber Eats Third Party Ordering Configuration Page

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Menu Incompatibilities

Menu incompatibilities can interfere with proper display and functionality for your menu(s) on your location’s Uber Eat's site. You can check to see if you have menu incompatibilities by navigating to Takeout & delivery > Third-party ordering > Uber Eats > Menu Settings. Select the Edit v dropdown, where you will see an error message describing the incompatibilities present.

When you navigate to the relevant links, you will receive a pop-up with links that will take you to the item incompatibilities in question if you’d like to see them yourself.

No action is required of you — these incompatibility notices are simply informational, and your Onboarding Consultant will rectify these for you.

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Add Menus to Available Menu Selection List

Only menus with visibility set to  Visible to: Online ordering partners will surface in the 3PO configuration page’s Add Menu dropdown.  If you do not see the menu you want to add, follow the steps below.  For multi-location management (MLM) locations, see this section here.

1. Select menu setting under the Missing a menu? text directly below the Add Menu dropdown on the 3PO configuration page.  This will redirect you to the Manage Menus page in Toast’s back-end.
   
   
2. Select the menu you would like to add to the 3PO direct integrations.
   
   
3. Scroll down to Advanced properties and find the Visible To:  section. Select the checkbox next to Online ordering: Ordering Partners. 
   1. Note: This will automatically add the menu to all third party ordering partners.  For steps on removing a menu from your 3PO configuration page, see the How do I remove/deselect a menu from a 3PO Partner? FAQ below. 
      
      
4. Select Save and then Publish in the top right-hand corner to publish all changes. You can navigate back to the third-party ordering configuration page, where you can see the menu now reflected and available on Uber Eats and all 3PO partners. 

Menu Builder (non-MLM only):

1. Select Channel visibility on the left-hand submenu bar or scroll down to Channel visibility.
   
   
2. Set the toggle next to Online order partners to the On position. This will automatically add the menu to all 3PO partners and check the boxes next to the 3PO direct integration partners below:
   
   
3. From here, you have two options to manage which partner(s) the menu will appear on: 
   1. Untick the checkbox(s) next to the 3PO individual partner(s) you wish the menu NOT to be available on.  Select Save and Publish at the top right once all changes are made.
      
      
      
      
4. Navigate back to the third party ordering configuration pages, and remove the menu on each partner’s configuration page that you don’t wish the menu to be available on. Select Save and Publish.  
   
   

Note: For steps on removing a menu from your 3PO configuration page, see the How do I remove/deselect a menu from a 3PO partner? FAQ below.

Multi-Location Management (MLM) 

For customers using multi-location management (MLM), follow the steps below: 

1. Select menu setting under the Missing a menu? text directly below the Add Menu dropdown in the 3PO configuration pages.  This will redirect you to the Manage Menus page in Toast’s back-end.
2. Select the name of the menu you would like to add to the 3PO direct integrations.
3. Scroll to Advanced properties and find the Visible To:  section.
   
   
4. Select the checkbox next to Online ordering: Ordering Partners.
   1. Note: This will automatically add the menu to Uber Eats and all 3PO partners. For steps on removing a menu from your 3PO configuration page see the How do I remove/deselect a Menu from a 3PO Partner? FAQ below.
5. Select the blue Save button at the top right and Publish your changes.
   
   
6. Navigate back to the third-party ordering configuration page, where you can see the menu now reflected and available on Uber Eats and all 3PO partners.

FAQ

How do I modify a selected menu from a 3PO partner page?

You can select the menu name to enter the menu builder or advanced menu settings and modify the menu.  

How do I remove/deselect a menu from a 3PO partner?

You can select the “-” button icon on the far right to remove the menu from the 3PO platform if desired. 

On the popup page, select Remove. Remember to Save and Publish your changes. 

You can also select Cancel if they wish to leave the menu.

Note: This will only remove the menu from guest ordering on the selected 3PO.  The menu visibility on the menu itself will still be set to Online Ordering Partners. That menu will still be available on the other 3PO partners where it has been selected. 
 

How do I know that inventory added in my POS is reflected in Uber Eats?

Your POS and third-party ordering integrations are synced, so whenever you make an update in POS, this will automatically be reflected in your third-party ordering partners.

Additional Resources

• Get Started with the Uber Eats Integration