Last updated: Mar 25, 2026, 1:46 PM
Manage scheduling and publishing content in the Insight Engage Platform.
This article covers how to schedule and publish content in the Insight Engage Platform. For an overview on how to get started with the Insight Engage Platform, see Get Started With the Insight Engage Platform.
If you have further questions or require technical support, please contact Delphi directly from Mondays to Fridays, 6:00 a.m. - 3:00 p.m. PT at +1 (800) 456-0060, option 1.
Toast support recommends that you read how to and how to in the Insight Engage Platform before reading this Support Center article.
The Scheduling Grid in the Insight Engage Platform is a real-time scheduler that allows you to determine and schedule how long a playlist is shown on your screen. The red line on the Scheduling Grid shows you in real-time where you are in time and day.
You can adjust when your Scheduling Grid starts and ends by adjusting the time range slider at the top right of the Scheduling Grid. As you use the slider, it displays the new start or end time. The changes are also reflected in the Scheduling Grid.
Note: The image below does not show the updated end time of 20:00PM.
To display content on your screen, you need to add your content to a playlist and then schedule the playlist to play on your screen.
You can edit a day by right clicking on the day in the Scheduling Grid. This opens the content menu. From the content menu, you can complete the following actions:
Note: You can edit the duration of a playlist by holding and dragging the playlist and extending the time your desired time period.
You can duplicate a playlist so that it repeats every day, week, or for a specified period of time. To duplicate a playlist:
You can also remove a playlist from the Scheduling Grid by right-clicking on the day to open the content menu. Select the Remove button and then select which playlist to remove. You can remove the following:
You can schedule day and evening menus (day parts) by dragging and dropping playlists into the Scheduling Grid. This opens the Time slot dialog box, where you can adjust the time slots for each playlist. For example, to have the menus switch from day to evening, adjust the start and end times so that they are sequential.
Note: Delphi Support recommends that prior to publishing your content, you unselect all the media players on the Players window and then re-select the media player(s) you want to publish the content to.
You can publish a playlist from the Scheduling Grid or from the Monitoring tab.
To publish a playlist from the Scheduling Grid:
Note: If you choose to publish from the Scheduling Grid, no confirmation message or status update appears confirming the successful publication of the content.
From the Scheduling Grid, select the Publish button. This triggers the playlist to be published to your media player(s). Your screen may go black before displaying the content.
To publish a playlist from the Monitoring tab:
Note: Your media player must display a green or yellow colored connection status, otherwise you will be unable to publish content.
If the update is successful, the publication date appears under the Date column.
You can defer publication to another day or time by selecting the Deferred option under the ASAP dropdown menu. When you select the Deferred option, this opens a date and time picker. Select your new publication date and time and then the Publish button. The deferred date and time will be in effect unless another user publishes changes to the same media player.
The sequential scheduling is reflected on the Scheduling Grid.
Note: You cannot preview your playlist before publishing.
If you want to preview your playlist after you publish, you can preview it in the Media Player dialog box.
The last day and time the asset was updated is shown at the bottom of the screen.