How do I look up my customer's Toast Loyalty rewards balance?

• How do I look up my customer's Toast Loyalty rewards balance?
• How do I look up Toast Loyalty rewards balance for multiple accounts? 

If you wish to look up a customer's rewards balance, you can enable the Loyalty account lookup functionality by following the steps described in this article: Loyalty Lookup and Redemption Workflows.

If you wish to look up multiple accounts, please follow these steps:

1. In Toast Web, navigate to Reports > Marketing > Rewards Accounts.
2. Under the Rewards Accounts section, you can configure the information that you wish to be displayed in the report. Use the Show/hide columns tab to add and/or remove information. Select the Update button once configured.
   • Alternatively, you can look up your guests' rewards information by using the search bar right above the Show/hide columns tab.

• Look Up a Toast Loyalty Rewards Balance - Learn how your guests can lookup their Toast Loyalty rewards account balance via your restaurant's Rewards Lookup link.