Manage Cash Tips in Shift Review

Last updated: Apr 30, 2026, 5:11 PM

Manage how your tipped employees declare cash tips during shift review. This article covers marking jobs as tipped, configuring and requiring cash tip declaration, setting minimum tip percentages, and editing declared cash tips on closed shifts.

In this Article:

 

Before you begin

What you will accomplish: Configure your restaurant to require cash tip declaration during shift review, set minimum tip thresholds, and edit declared cash tips when employees forget or enter incorrect amounts.

 

Required permissions: 3.12 Shift Review. You need manager or admin-level access to Toast Web for configuration tasks. POS editing requires manager permissions.

 

Required products and environment:

  • Toast POS
  • Access to Toast Web (back office)

 

When to use this article:

  • You are setting up cash tip declaration for the first time.
  • You need to require employees to declare cash tips during shift review.
  • An employee forgot to declare cash tips or entered an incorrect amount.
  • You want to set a minimum tip percentage to prevent $0.00 declarations.

 

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Mark jobs as tipped

Before employees can declare cash tips, you must mark the relevant jobs as tipped in Toast Web.

 

  1. In Toast Web, navigate to Employees > Employee management > Jobs.
  2. Locate the job you want to mark as tipped.
  3. Select the box in the Tipped? column for that job.
  4. Select Save.

 

Expected outcome: The job now appears with the Tipped? box selected. Employees assigned to this job will be prompted to declare cash tips during shift review once cash tip declaration is enabled.

 

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Configure declaring cash tips during shift review

Enable the setting that requires tipped employees to declare cash tips when they close out their shifts.

 

  1. In Toast Web, navigate to Employees > Shift Review > Advanced shift review setup.
  2. Locate the Declare cash tips section.
  3. Select Tipped employees must declare cash tips.
  4. Select Save and publish your changes.

 

Expected outcome: Tipped employees are now prompted to declare their cash tips during shift review. Employees in jobs not marked as tipped are not affected.

 

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Set a minimum tip percentage

Set a minimum percentage to prevent employees from declaring $0.00 in cash tips. This percentage applies to cash sales tips only. Credit card and other non-cash tips are already reported automatically and are not included in this calculation.

 

  1. In Toast Web, navigate to Front of house > Order screen setup > UI options.
  2. Locate the minimum tip percentage field.
  3. Enter the minimum percentage amount.
  4. Select Save and publish your changes.

 

Note: When a minimum tip percentage is configured, employees cannot declare $0.00 in cash tips if they have cash sales during their shift.

 

Expected outcome: During shift review, employees must declare at least the configured minimum percentage of their cash sales as cash tips.

 

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Require collect and/or tip out in shift review

Require employees to complete, collect and/or tip out steps during shift review before they can close their shift.

 

  1. In Toast Web, navigate to Front of house > Order screen setup > UI Options.
  2. Locate the Shift Review/Closeout section.
  3. For Require Collect and/or Tip Out, select Yes.
  4. Select Save and publish your changes.

 

Expected outcome: Employees must complete the collect and/or tip out process during shift review. They cannot skip this step when closing their shift.

 

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Edit cash declared tips on a closed shift in Toast Web

If an employee forgot to declare cash tips or entered an incorrect amount, you can edit the declared cash tips on a closed shift in Toast Web. You can only edit declared cash tips within the current business week.

 

Time entry management

  1. In Toast Web, navigate to Reports > Labor > Time entry management.
  2. Select the date range that includes the shift you need to edit.
  3. Select the time entry for the employee whose cash tips you need to edit.
  4. Locate the Cash Tips Declared field.
  5. Enter the correct cash tip amount.
  6. Select Submit.

 

Note: You cannot edit non-cash tips from this screen. To edit non-cash tips, you must reopen the employee's shift.

 

Expected outcome: The employee's declared cash tips are updated to the new amount. The change is reflected in payroll reporting.

 

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Edit cash declared tips on the POS

Managers can also edit declared cash tips by reopening an employee's shift on the POS. This is useful when a manager is on the floor and needs to make a quick correction.

 

  1. On the POS, navigate to Manager Activities.
  2. Select Review Employee Shifts.
  3. Locate and select the employee's shift you need to edit.
  4. Edit the declared cash tip amount.
  5. Submit the changes.

 

Note: Shifts created in Toast Web do not appear in Review Employee Shifts on the POS. If you created a shift in Toast Web, you must edit declared cash tips through Toast Web instead.

 

Expected outcome: The employee's declared cash tips are updated on the POS. The change syncs to Toast Web and is reflected in payroll reporting.

 

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