Last updated: Dec 24, 2025, 1:54 PM
In this article, learn how to leverage key features within the Toast Catering & Events module.
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Toast Classroom - Getting Started With Toast Catering & Events
Now that you have Toast Catering & Events leads, boost your catering and events business: from planning to execution, you can manage every step of your order with greater efficiency while keeping your guests satisfied by removing the friction of event planning. If you need guidance on your Toast Catering & Events leads see Create & Manage Toast Catering & Events Leads .
With Toast Catering & Events, Toast customers have access to:
Selecting Catering & events from the left-hand navigation menu in Toast Web will bring you to your Toast Catering & Events homepage. Here, you'll see a list of today's orders, tomorrow's orders, new leads, past due invoices, and sales data from the past 30 days.
The navigation options on the left side of the screen within the Catering & Events module will allow you to manage leads, invoices, calendars, settings, and more.
You can also customize the Homepage view to your liking by Selecting the Edit Icon and rearranging or removing any of the available options.
Once an invoice is sent to your guest, you'll see the option to Send reminder at the top of the invoice details page. This can be done at any time to send another email to your guest with their invoice details.
If you'd like for this to happen automatically, follow the steps below:
Now, when you're on the invoice details page, you'll see the option to Pause payment notifications (or unpause them) on the More options drop-down on the top of the page.
Catering and event transactions often happen over the phone. Toast provides strong encryption and meets PCI compliance standards to protect stored data from breaches, but review this list of considerations and best practices to minimize fraud risks:
In Toast’s Catering & Events module, the calendar view allows you to view all of your upcoming and past events, as well as your leads, so you can keep track of your catering schedule and know which events your staff needs to plan for.
Allow access for Toast to add events to your calendar. To set this up:
Note: Notes added to the Toast Catering & Events calendar will sync to Google Calendar. This sync is NOT bidirectional. Changes made to Toast will sync to Google Calendar, but changes made to Google Calendar will not sync to Toast.
You can disconnect your Google Calendar at any time by selecting the Settings button on the Calendar page in the Toast Catering & Events module.
The Toast Catering & Events module offers printable reports that include specific information about your upcoming and past orders. To learn more, see this Toast Central article: .
We added a new delivery option for orders that don’t require setup or white-glove service. Now you can enable seamless delivery via DoorDash Drive or Uber Direct for drop-off-friendly catering like sandwich or bagel orders. Toast Delivery Services® (TDS) Delivery Drivers can be dispatched manually on Catering Online Orders, or on manually created catering orders in Toast Web.
| To use this feature, you need Toast Catering & Events and Toast Delivery Services®. This functionality applies to catering orders only. Invoices are not supported. You must also configure your online ordering settings to enable TDS for third-party ordering partners such as DoorDash Drive and Uber Direct. To start using this feature, follow the steps indicated . To learn more about TDS, check out this Toast Central article: |
To enable TDS for third-party ordering partners, follow these steps:
Once TDS is enabled, you can choose to have TDS on for all catering online orders, and then manually dispatch any manually created orders as desired, or have TDS OFF for all catering online orders, and manually dispatch both catering online ordering and manually created orders as desired. To turn on the ability to manually dispatch catering orders: