Last updated: Jan 21, 2026, 11:33 AM
Many companies have bookkeepers, accountants, or other administrative individuals who need access to payroll reporting, team management, and other tools with an HR+ security role. Follow the steps below to grant the necessary access to your system without being listed on the payroll. This setup will ensure these individuals will not:
This should only be done for a brand-new profile. If an existing employee is set up this way, it will cause discrepancies in taxable wages which are very difficult to locate due to the employee not showing up on any reports. If you're trying to update an existing profile in this way, contact Customer Care so they can review the profile and make a determination on how to proceed.
Note: We do not allow an individual added to the system in this way to be changed to an Active employee. This is because we skip several vital steps in the process listed below. If this individual should be active in Toast Payroll, we recommend and following each step, including filling out and Forms I-9 and W-4, if applicable.
These steps are the same basic steps as adding a new hire, but you'll take a different route at the end. For a refresher on the new hire process, visit . To give non-employee access to Toast Payroll (for example, to an accountant, bookkeeper, or payroll administrator), follow these steps:
After completing the above steps, you may wish to visit this person's profile in Toast Web to verify or adjust their Toast Web permissions. Many non-employees also require access to labor, sales, or other POS data in addition to payroll data.
Demo Employees will have access to Toast Payroll based on their security role. This means they will have access to all people and reports in the system that their security role will have access to.
Employees with a Demo Employee status will not appear in the option on a career profile. If an employee has direct reports when their status is changed from active to demo, it will keep its direct reports.
This content is for informational purposes and is not intended as legal, tax, HR, or any other professional advice. Please contact an attorney or other professional for advice.