Toast and Uber Eats 2026 Offer FAQ

What is the Toast and Uber Eats offer?
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This offer is available to eligible Toast customers in the US for a limited time. The 2026 Uber x Toast Offer Special Terms govern the offer and are the final word on eligibility, timing, and what is included.

Frequently Asked Questions

What is the Toast and Uber Eats offer?

Toast has partnered with Uber to help existing Toast customers reach new guests through Uber Eats and bring those guests back through Toast digital storefront tools like online ordering. More than 180 million people around the world use Uber each month, so adding Uber Eats can grow your delivery footprint quickly.

Toast restaurants that added Uber Eats saw at least an ~8% incremental lift to off-premise gross merchandise value (GMV) — even if they were already using another third-party delivery partner and their own online ordering.*

Am I eligible for this offer?

You are eligible for this offer if you are an existing Toast small and medium-sized business (SMB) customer in the US and either of the following is true:

You are new to Uber Eats
You already use Uber Eats, but you do not have the Uber Eats integration with Toast

For full eligibility requirements, see the 2026 Uber x Toast Offer Special Terms.

What is included in the offer?

What is included in the offer depends on whether you already use Uber Eats.

If you are an existing Toast customer and new to Uber Eats, the offer includes:

0% Uber Eats commission fees for one month, then 25% after that
No fee to integrate Toast with Uber Eats for three months
Three months of Toast Digital Storefront: try the Digital Storefront Essentials and Pro Suites — including online ordering, websites, and more — free for three months
Up to $3,000 in Uber Eats promotional credits

If you already use Uber Eats but do not have the Uber Eats integration with Toast, the offer includes:

No fee to integrate Toast with Uber Eats for three months
Three months of Toast Digital Storefront: try the Digital Storefront Essentials and Pro Suites — including online ordering, websites, and more — free for three months

How do I redeem the offer?

You redeem the offer from the Uber Eats promotion page in Toast Shop. Navigate to the Uber Eats promotion in Toast Shop and follow the steps to add the Uber Eats integration to your account.

After you add the integration, you complete the setup checklist in Toast Web. For the full setup walkthrough, see Get Started With the Uber Eats Integration.

Do I need to talk to an Uber representative to sign up?

You do not need to talk to an Uber representative to sign up. Onboarding to Uber Eats is fully self-service through Toast Web, and no separate conversation with an Uber representative is required.

Your promotions are applied automatically to your Uber Eats account once you are onboarded.

What do I need to have ready to onboard to the Uber Eats integration?

To onboard to the Uber Eats integration, have the following ready:

The email address you used to sign your Uber Eats agreement
Your menu, uploaded to Toast Web
Your store details: cuisine type, business phone number, pickup instructions, and preferred launch date
Your banking information, so you are paid on time
Your tax information, so Uber Eats can verify your business

How long does onboarding take?

Self-service onboarding typically takes about 15 minutes.

Note: The Uber Eats integration is a one-to-one integration. Only one Toast account can be integrated with one Uber Eats account. If you manage more than one location, set up the integration separately for each location.

I already use DoorDash or Grubhub. Can I still take this offer?

You can still take this offer if you already use DoorDash or Grubhub. Adding Uber Eats is a way to reach additional guests through another channel, and you can bring those guests back through Toast direct ordering tools.

Where can I go for more information?

For more information about the offer, see the 2026 Uber x Toast Offer Special Terms. Head to Toast Shop for more information and product availability.

If you have a question about the offer that this article does not answer, contact Toast Customer Care.

Note: Once your setup is complete on the Toast side, Toast Customer Care cannot help with Uber Eats account questions. For questions about your Uber Eats account, menu, or payouts, contact Uber Eats directly at restaurants@uber.com, 833-ASK-EATS, or (833) 275-3287.

*Based on Toast internal data from September 2024 to January 2026, comparing incremental lifts of off-premise gross merchandise value (GMV) of a) 3,858 restaurants over their initial 90-day period after adding the Uber Eats integration vs. the previous 90-day period vs. b) 51,072 similar restaurants that did not add the Uber Eats integration over the same period. Individual results will vary.