Last updated: Dec 5, 2025, 3:38 PM
Where can I start a catering order with Toast?
Catering orders can start at various stages:
| Online order sources | Orders from the POS |
| Converted from a Lead in Toast Web | Quick Order Mode |
| Catering Orders page in Toast Web | Table Service Mode |
| Catering Online Ordering | Kiosk Mode |
Catering orders started on POS currently have limited functionalities. The table below shows how catering orders which start from these different sources have different functionalities:
| Feature | POS | Toast Web | Catering Online Ordering | |
| Invoice management | Digital invoice creation: Create and send digital invoices through email or link | x | ✓ | ✓ |
| Payment processing: Collect payments online or in person | x | ✓ | ✓ | |
| Lead management | Customer report: Track all your customer information in one place | x | ✓ | x |
| Quotes and estimates: Create proposals that your customers can approve & confirm | x | ✓ | x | |
| Digital contracts: Add your contract terms in your quotes and estimates | x | ✓ | x | |
| Order management & fulfillment | Menu integration: Create and manage catering menus within Toast | ✓ | ✓ | ✓ |
| Sales reporting: Comprehensive sales reporting to track sales & revenue | ✓ | ✓ | ✓ | |
| Banquet Event Order (BEO): Customize BEOs for every occasion | x | ✓ | ✓ | |
| Prep tools: Pack sheets and prep lists to streamline order preparation | x | ✓ | ✓ | |
| Catering & online ordering | Catering schedule & capacity: Set separate hours & daily capacity for the catering side of your business | x | x | ✓ |
| Customizable order minimums: Set order minimums for catering takeout and delivery | x | x | ✓ | |
| Lead & prep times: Set longer lead & prep times on catering orders | x | x | ✓ | |
| Special menus: Create guest facing special menus to drive orders for holidays or special events | x | x | ✓ |