Set Up Catering & Pre-Ordering
Last updated: Apr 8, 2026, 10:14 AM
- Toast Catering & Events
- Send an Invoice to Your Guests
- Set Up Scheduled Orders
- Use an Open Menu Item
- Enable Strict Mode
- Report and Organize Catering Data
Toast Catering & Events
Save time and increase efficiency with Toast Catering & Events. We've made it easy for you to plan and execute events using the same tools you already use today.
Send an Invoice to Your Guests
With Toast's new product, you can now create and send an invoice to your guests for large catering orders. Learn more about it here: Send an Invoice to Your Guests.
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Set Up Scheduled Orders
Streamline your catering operations and allow your guests to schedule orders and select future dates with Pick up mode, Auto-send, Online Ordering future order setup, and minimum lead times.
Pick up Mode
- Customize your future order set-up, log in to , and navigate to Takeout & delivery > Availability > Takeout/delivery.
- Scroll down to the Scheduled Orders section. Toggle Pick up Mode to On. The Pick up Mode setting will allow you to mark scheduled orders in the Future Checks tab as picked up.
- By turning on Pick up Mode, a Pick Up button will replace the Fire Now button on the Future Checks tab after the order has been fired to the kitchen.
Keep in mind that the Pick Up button will only appear on eligible orders after the order meets the following criteria:- Order is paid in full
- Order is scheduled for the current day
- Order has been sent to the kitchen in one of four ways:
- Automatically sent via Auto-send Future Orders functionality (see for more information)
- Manually sent via Bulk Print Kitchen Ticket functionality (see for more information)
- Auto-fired based on existing prep time set-up
- Manually fired using Fire Now button
Auto-Send Future Orders
The auto-send functionality allows scheduled orders to be sent to the kitchen as soon as they are created. This is helpful for any catering-style restaurant that serves items with a longer prep time, like dough or baked goods.
- Log in to and navigate to Takeout & delivery > Availability > Takeout/delivery.
- Scroll down to the Scheduled Orders section and choose one of the three options under Send scheduled orders to the kitchen when created.
If Send scheduled orders to the kitchen when created is set to:
- Send to the kitchen as soon as they are created. Orders will not print again - Scheduled orders will be sent to the kitchen immediately upon order creation, regardless of when they are created.
- Send to the kitchen as soon as they are created, within a period of time. This will not affect orders created and due outside of this time - Scheduled orders will be sent to the kitchen immediately upon order creation only if the creation time falls within the configured threshold
- Once this option is selected, you are able to choose how many hours in advance to send scheduled orders to the kitchen. If the threshold is set to 0, all scheduled orders will be sent immediately; otherwise, the order will only be sent according to the kitchen threshold range.
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- Do not send as soon as they are created - Scheduled orders will not be sent to the kitchen when created and will instead fire based on the configured prep time.
Online Ordering Future Order Setup
This feature will allow your guests to schedule their online orders for a future date or time.
- To enable Online Ordering Future Order Setup, log in to and navigate to > >
