Last updated: Jan 29, 2026, 3:08 PM
Learn essential Toast Web configurations for going live! Select the button below to start this learning path.
Getting Started with Toast Web
| Toast’s menu item feature is not intended to configure or enable credit card surcharges. You may not use menu items to add any fee or other amount that does not represent an item offered for sale during your business. Customers attempting to use the menu item feature to assess credit card surcharges bear a risk of non-compliance. Noncompliance may result in card network fines or other liabilities under state law. You are responsible for any noncompliance from using the menu item feature. |
Toast makes managing and creating items for your menu easy. Creating items follows the same pattern as creating menus and menu groups, except you can assign a price to the item. Once groups have been created, items can be added to your menu inside those groups.
Before creating a new menu item, make sure to check that the item doesn't already exist elsewhere in your menus. Creating multiple versions of the same menu item can result in a cluttered menu setup that is hard for servers and guests to use, inaccurate menu reporting, and more time spent on menu maintenance. If the item already exists on your menu somewhere else, consider reusing it in your new menu by using the Add Existing option. Learn more here: .
Note: When you select a group to add items, you'll also see additional settings, such as pricing, modifiers, and subgroups. To learn more about these menu management features, please review these .
Note: Menu availability (the days/times a menu is available on your selected ordering channels) can not be adjusted at the menu group or item level. This means you cannot add a new menu item that is available on different days or times than the rest of the menu. Learn more here: .
If you're building your menu from scratch, you can manually input menu items using a spreadsheet and the Bulk Add Items feature.
To add menu items in bulk:
If needed, add items in Toast to other groups in your menu.
Note: If you want to add an item that is similar to an existing item but with a different price or item name, Toast recommends creating that as a new item instead of adding the existing item to a new menu or group.
You can make changes to your menu item settings from any of the menu editing tools, but Advanced properties allows you to look at your entire menu at once and apply changes to more than one menu element. Navigate to Menus > Bulk management > Advanced properties and quickly manage key settings including menu visibility, tax rates, prep stations, and sales categories. Learn more here: .
You can also use the Price editor to update prices of menu items in bulk. To learn more, see this Toast Central article: Use the .
To make edits without immediately publishing them, adjust visibility settings during your edits (so that the menus you're editing aren't visible anywhere) and switch the menu back to visible after finalizing changes. This ensures live menus remain unaffected. Learn more: .
Item buttons can be arranged in any order. You can do this directly from Toast Web or by using on your terminal. It's common to arrange the most popular items to the top of the group for easy access for servers. To change the item order from your computer or laptop, follow these steps:
Easily edit the name of Items in Toast Web. Navigate to the item details page, and make your desired changes to the Name, POS Name, or Kitchen Name. Not sure what the difference is? Check out this Toast Central article: .
Items in Toast cannot be deleted, only archived. If an item is removed using the steps below, it'll still be accessible via the items database.
Note: If you're not temporarily removing this item and you don't anticipate the need to keep it in your Items Database, check out .