Get Started With the Netmasons Integration

Last updated: Oct 26, 2026, 1:07 PM

Learn how to set up the Netmasons integration with Toast to sell gift cards online, issue comp cards, and manage balances in Netmasons

In this Article:

 

Netmasons Integration Overview

Netmasons provides a branded online storefront and a stored value program for your restaurant's gift cards, integrated with Toast in real time. Guests can buy e-gift cards and physical cards in one cart, and Netmasons ships the physical cards.

 

With the integration, activations and redemptions post to Toast in real time, and guests can look up balances and reload cards. The integration also supports comp cards that you redeem at the POS, with balances managed in Netmasons.

 

Netmasons can also run gift card promotions for you, such as bonus cards and seasonal offers.

 

Back to top

 

Before You Begin

Applies to: Toast Web and Toast POS

 

Permissions needed:

  • Payments Setup (at the gift/rewards group level)

 

What you'll accomplish: Connect your restaurant to Netmasons so gift card and comp card features are available on the Toast POS.

 

You need an active Netmasons account and Toast Partner Integrations access for every location that will use the integration. Toast Partner Integrations is included with the Restaurant Management Essentials and Restaurant Management Pro suites. To learn more, see Set Up Toast Partner Integrations.

 

Back to top

 

Step 1: Contact Netmasons

Contact Netmasons at support@netmasons.com to start your setup. A new build or a conversion from another provider typically takes 10 to 14 days from kickoff to go-live.

 

During kickoff, Netmasons confirms your locations and collects your branding assets. If you're converting from another provider, Netmasons also receives your gift card liability and active card files.

 

Back to top

 

Step 2: Share Your Toast Restaurant GUIDs

Give Netmasons the Toast restaurant GUID for every location you want to enable. Netmasons uses the GUIDs to map your restaurants in its system.

 

To find your GUID, see Get Started With Gift Card and Loyalty Partner Integrations.

 

Back to top

 

Step 3: Wait for Toast to Complete the Setup

After Netmasons builds your storefront and gift card program, it contacts Toast Integrations Support to enable the integration. Toast completes the configuration, and Netmasons enables the integration for each of your locations.

 

Expected outcome: The Gift Card buttons become available on the Toast POS.

 

Back to top

 

Step 4: Set Up Comp Cards (Optional)

  1. Contact Toast Customer Care to enable the comp card module for your restaurant.
  2. In Toast Web, navigate to Marketing > Comp Card settings.
  3. Select Yes to enable comp cards.
  4. Select your comp card provider.

 

To activate, add value to, check the balance of, and redeem comp cards at the POS, see Get Started With the Toast Comp Card Integration. Netmasons manages comp card balances, so contact Netmasons with balance questions.

 

Back to top

 

Step 5: Get Support From Netmasons

Contact Netmasons at support@netmasons.com for issues with your storefront, gift cards, or comp cards. Netmasons Support is available Monday–Friday, 8 a.m.–6 p.m. ET.

 

For any issue unrelated to Toast products (software or hardware) or your network connection, contact Netmasons directly.

 

Back to top

 

Related Articles

 

Back to top