Incorrect Guest Count Shown on the Toast Now App

Last updated: Sep 16, 2026, 4:17 PM

Question

  • I’m using the Toast Now app to view our restaurant’s daily guest count information. I noticed that the numbers are incorrect. What should I do?
  • The guest count information displayed on my Toast Now app is inaccurate. How do I fix this?
  • The daily guest count shown on my Toast Now app is incorrect. How do I resolve this?

Answer

  1. Try force-stopping your Toast Now app by following these steps:
    1. Swipe up, left, or right, depending on your device, to view all running apps.
    2. Swipe up to close the Toast Now app.
    3. Then, open the app to check if the daily guest count is now displayed correctly.
      1. If the issue continues, proceed to Step 2.
  2. Clear your app’s cache and/or reinstall it. 
    1. If that doesn't resolve the problem, contact Customer Care and share a screenshot of the issue.

Additional Information