Multi-Location Management Permissions Guide

Last updated: Aug 10, 2026, 5:04 PM

This article covers common permission issues and provides answers to frequently asked questions about MLM permissions.

In this Article: 

 

Multi-Location Management Permissions Overview 

Location Access

  • On an employee's profile in Toast Web, select the Location access tab.
  • Controls the locations you have access to log into using your passcode on Toast POS terminals.
  • Navigate between the Restaurant groups tab and the Locations tab
  • Selecting a restaurant group will select all the locations within it.
  • You can deselect specific locations as needed.

 

Example of the Location access tab after selecting the drop-down menu  
 

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Restaurant Permissions

  • On an employee's profile in Toast Web, select the Edit custom permissions tab.
  • Controls the locations and restaurant groups a user has access to view/use/edit within Toast Web. Ties directly to the Owner field in Toast Web.
  • All restaurant groups and locations will appear in this drop-down menu, but if a user does not have access to a location or restaurant group, they won't have any permissions assigned there.
  • Setting Restaurant Permissions to a restaurant group does not automatically give permissions to every location within the group.
  • Setting Restaurant Permissions to every location within a restaurant group does not automatically give permissions to the restaurant group. 

 

The Edit custom permissions tab with the drop-down menu highlighted


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Multi-Location Management Permissions FAQ

Can employees have certain permissions at certain locations?

Yes! Provide restaurant permissions per location needed by the employee. Then, set custom permissions for other permissions needed by the employee outside of those automatically granted to them based on their job assignment(s).
 

Can Toast update my restaurant's permissions for me?

No, for security reasons, permission updates need to be completed by someone on your restaurant’s team. If you get stuck, a Toast Customer Care can easily guide you through the process.
 

Does the Applies To field within the Job affect the Restaurant Access or Permissions?

No, the Applies To field only affects where the job can be seen and, therefore, used.
 

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Additional Resources