Last updated: Feb 18, 2026, 11:33 AM
Frequently asked questions about the Toast Printing Hub.
Remove and unwrap the paper roll from the printer paper bay. Install the paper roll into the printer paper bay with the glossy side facing towards the LED panel. Note: If the paper roll is installed backwards, the content will not appear on the receipt.
The printer's back cover has definitions for each printer LED.
| Printing Hub LED Type | LED Status Meaning |
| Power LED |
|
| Network LED |
|
| Terminal LED |
|
| Paper LED |
|
| Printer LED Error |
|
This is the Startup Status Slip. This slip will print out whenever the printer is turned On. This slip provides the user with a quick view of device information and device connectivity health with respect to the network and other devices.
The Terminal orange LED light on your printer panel suggests the connected Terminal is not powered on. The printer will continue to function as expected.
See Get Help With the Toast Printing Hub for troubleshooting your Printing Hub.
The device serial number can be used for troubleshooting with Toast Care. It is located on the back of the printer. You’ll see the Serial Number and MAC address information after removing the cable cover and looking at the labels above the cable ports. You can also find this information on your Startup Status Slip after power cycling printer or by printing an advanced diagnostics report slip from your printer. Advanced diagnostics report can be printed when printer is on and power button is clicked twice.
The QR code can be scanned to access more information about the printer and help with troubleshooting.
Yes, the printer includes a wall mount in the package and has screw holes on the back of the printer to interface with it.
The Printer can connect to the network only with an Ethernet cable. Connect the Ethernet cable included in the package to the Ethernet In port on the printer. Connect the other end of the Ethernet cable into your network - the same network as your POS.
Follow the steps in the included Quick Start Guide to set up your printer and related accessories, or see the Toast Printing Hub Installation Guide. Once the hardware setup is complete, navigate to Printer Setup on your POS to connect your printer to your POS devices.
The Printing Hub supports Cash Drawers by connecting your cash drawer to the port on the bottom right of the printer hub. Steps here. The Printing Hub also supports Toast Approved Accessories with a USB-A or USB-C cable, including scales, scanners, and card readers.
No, the Flex 3 Guest Display can only be plugged into the Guest/Peripheral port in the base of the Counter Terminal and on the back of the Terminal.
Yes! The Toast Printing Hub takes 80mm thermal paper rolls, the same as the TP200 Toast Printer.
All Toast terminals can print over the network to the Printing Hub. However, only the Flex 3 Terminal can utilize the Power Plus Cable from the TP300 to deliver power, Ethernet, and Printing Hub networking.
All Toast card readers can be used by connecting their cables to the corresponding USB ports in the Printer hub when the Printer is connected to the Flex 3 Terminal. More details on identifying and setting up your card readers can be found here.
Yes, but we suggest using the USB Power Plus Cable provided with the Printing Hub.