Order New Products on Toast Shop
Last updated: Feb 27, 2026, 11:25 AM
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| The content in this article applies to restaurants based in the US only. For Ireland, Canada, or UK-based restaurants, see Order New Products on Toast Shop (Canada, Ireland, and the U.K.) for more information. |
Place Orders for Hardware and Software on Toast Shop
Toast Shop is the place you can go to purchase Toast software and hardware for your restaurant. Interested in Toast Loyalty or xtraCHEF? Do you need to replace broken devices or purchase additional terminals and handhelds? Follow these steps to find the items you need in Toast Shop:
- In Toast Web, select Shop or Online store on the left-hand navigation menu.
- Use the icons at the top of the page to browse through available products. Select an item's picture to learn more about it.
- Select Add To Cart to begin your checkout experience.
- Once you're finished adding items to your cart, select Continue to Checkout.
- Review your order and select Complete Your Order once you've confirmed your shipping address, delivery method, and payment method. This will complete your purchase.
Note: Orders must be shipped to the restaurant address and bank account on file. To update your bank account follow the directions in this Toast Central article, . To change the restaurant address, check out this Toast Central article: .
Product Availability
The most popular Toast hardware items are available in Toast Shop. This includes Toast Tap™contactless card readers, printers, cash drawers, Ethernet switches, and more. We're continuing to add and improve the product selection in Toast Shop. Be sure to check back for more product availability before calling to place an order.
If you don't see the item you need, please order through Toast Customer Support by logging in to Toast Central or calling/chatting — start a live chat with our Customer Support team. Chat is available in Toast Web and Payroll Web (blue support button in bottom right of every page) and the Support tab in the Toast Now app.
For more information on how to contact support view "" or go to .
Frequently Asked Questions
When will I receive my hardware order from Toast Shop?
Hardware orders placed through Toast Shop are shipped via Ground transport. You can select standard or expedited shipping at checkout. You'll receive an email notification with shipment tracking information within five to seven business days of placing your order with standard shipping or within one to two business days of placing your order with expedited shipping
What if I don't see the item I need on Toast Shop?
The most popular hardware items are available on Toast Shop and will continue to be updated. If you don't see what you need online, please contact Toast Customer Care. Toast does not currently have recommendations for a floor stand for kiosks.
Can I order replacement hardware without paying for additional software fees on Toast Shop?
Yes. You can purchase a Toast Go® 2 or a Toast Flex device without associated software fees to replace existing hardware. To do this, navigate to the Toast Go® 2 or Toast Flex product page. Select Order a replacement, which is directly below the blue Add To Cart button. You'll then be prompted to enter the serial number of the device you are replacing and the reason.
Note: Replacement hardware must be purchased separately. You'll be unable to add additional items to your cart if a hardware replacement is in it. You must complete that purchase and then start another one.
How do I view my previous orders on Toast Shop?
You can access your order history by opening the Account menu (located next to the search bar at the top of your Toast Shop page) and selecting Order History.
What are the shipping costs for products on Toast Shop?
Toast Shop will calculate and provide shipping costs before checkout based on the items in your order.