Get Started With the Advanced Order Confirmation Screen

Learn how to set up your Advanced Order Confirmation Screen. Allow your drive-thru guests to see their order in real-time, directly on their drive-thru Advanced Order Confirmation Screen. 

This article covers the newest version of the Order Confirmation Screen and its customization settings in Toast Web. For information about the previous version of the Order Confirmation Screen, see Get started with the Order Confirmation Screen. 

In this Article:

• Advanced Order Confirmation Screen Overview
  • Advanced Order Confirmation Screen Requirements
• Set Up an Advanced Order Confirmation Screen
• Configure the Advanced Order Confirmation Screen on a Toast POS Device
• Configure Advanced Order Confirmation Screen Settings in Toast Web
  • Add a New Screen Design
• Manage Screens 
  • Manage Screen Locations
  • Edit a Screen's Designs
  • Edit the Idle Screen
  • Edit the Order in Progress Screen
  • Edit the Order Complete Screen
  • Set a Screen as the Default Screen
  • Delete a Screen

Advanced Order Confirmation Screen Overview 

Toast provides various hardware and software solutions for Toast locations, including the Advanced Order Confirmation Screen. The Advanced Order Confirmation Screen can be used with other Toast hardware to help increase order accuracy in your drive-thru and to improve the guest experience. 

Benefits of the wireless Advanced Order Confirmation Screen include:

• Configure custom Advanced Order Confirmation Screen designs. 
• Works wirelessly without a video encoder.
• Assign different POS devices to take and send orders to the Advanced Order Confirmation Screen. 
• Configure screens for one or multiple locations.

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Advanced Order Confirmation Screen Requirements 

To use the Advanced Order Confirmation Screen, the following is required: 

1. A fully paid sales agreement signed by the Delphi customer. Contact your Toast Drive-thru sales representative for more information. 
2. A Toast HDBT media player by Delphi. Currently, the Advanced Order Confirmation Screen is only available for use with Toast HDBT media players and compatible Toast outdoor digital menu boards. Backwards compatibility with iBasemedia players and standalone Order Confirmation Screens is not currently available. 
3. At least 1 Toast outdoor digital menu board by Delphi. 

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Set Up an Advanced Order Confirmation Screen 

To use the Advanced Order Confirmation Screen, you must: 

• Install and set up the Toast HDBT media player for use with the Toast outdoor digital menu board. 
• Configure menu content on the Insight Engage Platform to appear on the digital menu board.
• Configure the Drive-Thru Order Confirmation Screen setting on a Toast POS device.
• Configure Order Confirmation Screen settings in Toast Web. 

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Configure the Advanced Order Confirmation Screen on a Toast POS Device 

To use the Advanced Order Confirmation Screen, you must enable the Drive-Thru Order Confirmation Screen setting on the Toast POS. The Drive-Thru Order Confirmation Screen setting allows you to connect a POS device to an Advanced Order Confirmation Screen on a digital menu board. To enable the setting: 

1. Access the Toast POS home screen. 
2. Access the Device Setup screen.
3. Under the Setup section, select Device Setup.
4. Scroll down to the Order Screen section and select Drive-thru Order Confirmation Screen. 
   
    
   
   
5. This opens the Select your Order Confirmation Screen screen. The screen automatically displays all the drive-thru lanes connected to your restaurant location. Select the lane that you want to show the Order Confirmation Screen on or choose to not show the Order Confirmation Screen. 
6. Select the Save button to save your selection. When a selection is made, the Drive-thru Order Confirmation Screen setting on the Device Setup screen shows either the lane selected or None to indicate that no lane was selected to show the Order Confirmation Screen. 

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Configure Advanced Order Confirmation Screen Settings in Toast Web

You can configure your Advanced Order Confirmation Screen settings in Toast Web. Go to Front of house > Order confirmation screen > Advanced settings to open the Advanced Settings: Order Confirmation Screen page. 

On the Advanced Settings: Order Confirmation Screen page, you can view and complete the following actions: 

• Manage Advanced Order Confirmation Screen enabled locations 
• Add a new Advanced Order Confirmation Screen design 
• Edit Advanced Order Confirmation Screen designs
  • Manage locations associated with an Advanced Order Confirmation Screen design
  • Edit Advanced Order Confirmation Screen designs
  • Set a screen design as the default screen 
  • Delete a screen 

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Add a New Screen Design 

On the Advanced Settings: Order Confirmation Screen page, you can create a new screen design. To create a new screen: 

1. On the Advanced Settings: Order Confirmation Screen page, navigate to the screen type. Choose from: 
   • Idle 
   • Order in progress
   • Order complete 
2. Select the + New link at the top of the screen to add a new screen design. The new screen displays a NEW label to indicate its status. 
3. Select the locations dropdown menu next to the new screen to open a dialog where you can choose locations or restaurant groups to enable the screen for. 
4. Select the Select location button to save your changes. The enabled locations are shown next to the new screen. 

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Manage Screens 

You can complete the following actions for a new screen: 

• Manage the locations that will display the screen 
• Edit a screen's designs 
• Set a screen design as the default screen 
• Delete a screen design 

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Manage Screen Locations 

You can manage the locations or restaurant groups that will use the screens by selecting the Select locations to manage dropdown menu at the top right of the Advanced Settings: Order Confirmation Screen page. The dropdown displays the locations associated with your restaurant. To assign specific locations to a screen, select the dropdown menu icon next to the screen. 

To change screen locations: 

1. On the Advanced Settings: Order Confirmation Screen page, navigate to the screen type that you want to manage locations for. 
2. Select the dropdown menu to open a dialog where you can choose locations or restaurant groups to enable the screen for. 
3. Select the Select location button to save your changes or the Cancel button to close out of the dialog. 

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Edit a Screen's Designs 

You can edit a screen’s designs from the Advanced Settings: Order Confirmation Screen page. You can edit the designs for the following screen types: 

• Idle: This screen is shown when no order is in progress.  
• Order in progress: This screen shows a live summary of the order as it is being placed. 
• Order complete: This screen shows a confirmation message after the order is placed. 

To edit a screen, select the edit link (pencil icon) next to the screen or select the screen. This opens the screen design page. The screen design screen is split into two sections: 

• Customizable settings and design elements: This section displays the various custom settings and design elements available for each section of the screen. 
• Preview screen: The preview screen highlights the customizable sections. This allows for easy viewing and editing of design elements. 

When you make and save changes to a screen’s designs, an EDITED label appears next to the screen name on the Advanced Settings: Order Confirmation Screen page. 

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Edit the Idle Screen

To edit the Idle screen’s designs, select the Edit icon next to the screen to open the Idle page. On the Idle page, you can: 

• Design for compact, full-size or custom-size screens.
• Upload your own images, gifs or choose from the library.

• Configure a slideshow of uploaded images. 
• Choose a background color. 

Select the Done button at the top of the screen to go back to the Advanced Settings: Order Confirmation Screen page. Select the Save button to save your changes. If you choose to configure and save a slideshow, a SLIDESHOW label appears next to the screen name on the Advanced Settings: Order Confirmation Screen page. 

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Edit the Order in Progress Screen

To edit the Order in progress screen’s designs, select the Edit icon next to the screen to open the Order in progress page. On the Order in progress page, you can configure: 

• Header: This section allows you to customize the header content on the screen.
• Sub header: This option is only available for full panel designs.This section allows you to choose to show and customize the sub header content on the screen. This section has the same customization settings as the header section. 
• Logo: This option is only available for full panel designs. 

• Menu item: This section allows you to customize the menu item content on the screen. 

• Modifier: This section allows you to customize the modifier content on the screen.

• Quantity: This section allows you to customize the quantity content on the screen. 
• Summary: This section allows you to customize the summary content on the screen.

• Background: This section allows you to customize the background content on the screen. 

Select the Done button at the top of the screen to save your changes. 

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Edit the Order Complete Screen

To edit the Order complete screen’s designs, select the Edit icon next to the screen to open the Order complete page. On the Order complete page, you can: 

• Add the following design elements: 
  • Text 
  • Order total 
  • Divider 
  • Spacer 
  • Section 
  • Image

Select the design element and drag it over to the preview screen. The design element is added to the preview. To edit the design element, select the design element on the preview screen or design element to open custom settings.

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Set a Screen as the Default Screen 

On the Advanced Settings: Order Confirmation Screen page, you can choose to set a screen as the default screen for all supported locations. To select a screen as the default, select the overflow menu to open a dropdown menu. Select Set as default to set the screen as the default. 

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Delete a Screen

On the Advanced Settings: Order Confirmation Screen page, you can choose to delete a screen design. Select the overflow menu to open a dropdown menu. Select Delete to open a confirmation dialog. Confirm the deletion by selecting the Delete button. 

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