Review and Manage Your Additional Tablet Monthly Subscriptions

Last updated: Mar 25, 2026, 1:47 PM

This guide explains the "Additional Tablet Monthly Subscriptions" on your Subscriptions page.

Toast offers flexible subscription management for its hardware devices, including POS terminals and handheld devices. This guide explains "Additional Tablet Monthly Subscriptions" on your Subscriptions page and how they relate to your devices, as well as how to manage them effectively.

 

In this Article:

 

What Are "Additional Tablet Monthly Subscriptions'?

An "Additional Tablet Monthly Subscription" refers to the recurring licensing fee Toast charges for each additional device used with your system. This charge applies to devices such as additional POS terminals, Kitchen Display System (KDS) screens, and handheld devices like Toast Go® handhelds.

 

Back to top

 

Breakdown of Charges

  1. First Device: The first POS terminal in your setup includes a primary "Core software" subscription.
  2. Additional Devices: For every additional tablet or handheld device, Toast applies a separate "Core software additional tablet" subscription, ensuring each device has the software licensing necessary to operate.
  3. Handheld and Kitchen Display Screen (KDS) Devices: Handheld devices and KDS devices incur their own monthly subscriptions and are named respectively under your Device software subscription column ("Handheld" or "Kitchen display screen").

Each line item on your Toast invoice will reflect both the rate (cost per subscription) and the quantity of devices covered. For example, if you have five devices, the "Amount" will multiply the per-device cost by five.

 

Back to top

 

When to Cancel Tablet Subscriptions

If your device usage changes—such as retiring older tablets or reducing the number of handheld devices—you should review and adjust your subscriptions. Only active devices require an active subscription. For example, if you use 10 handheld devices, but notice three additional tablet software subscriptions, you should investigate and cancel any unused subscriptions to avoid unnecessary costs.

 

Back to top

 

Review and Cancel Tablet Subscriptions

  1. Check Active Subscriptions: Check out Review and Manage Your Toast Subscriptions in Support Center for how to access the Subscriptions page in Toast Web.
  2. Identify Inactive Subscriptions: Refer to your current hardware inventory to check how many devices are in active use. Cancel subscriptions for devices you no longer use.
  3. Cancel Unnecessary Subscriptions: Use the same Subscriptions page on Toast Web as detailed in the article in order to cancel subscriptions for any device you have removed from inventory.

Be cautious to ensure you only cancel subscriptions for devices you are no longer using. If you are unsure which devices a subscription applies to, contact Toast Support for detailed assistance.

 

Back to top

 

FAQ

How are subscriptions at large billed?

Subscriptions are billed based on your account’s active subscription count and not tied to specific device serial numbers. Ensure sufficient subscriptions are active to cover your intended device usage.

 

Can I mix handhelds and other devices under one subscription?

No, as handhelds, stationary POS systems, and kitchen devices each require their own specific subscriptions. They cannot be interchanged.

 

Back to top