The MyToast App: Account

In this Article:

• MyToast App Intro Video
• Get the MyToast App
• Log Into the MyToast App for the First Time
• Account Tab
  • Tax Forms
  • Request Time Off
  • MyToast Settings
  • Invite Team Members
• Provide Feedback
• Additional Resources

MyToast App Intro Video

At this time, the MyToast app is only available to US customers, but this may change in the future. All Toast customers and their employees have access to MyToast; Toast Payroll or other subscriptions are not required.

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Get the MyToast App

The MyToast app can be used on both iPhone and Android devices which meet the OS requirements: As of 4/17/25, Apple devices must have iOS 16.0 or later installed and Android devices must have Android 11 or later installed. Select the links to learn how to check your smartphone's OS version. Follow the steps below or use this QR code to be taken to the app in either OS:
 

1. From an iPhone or iPad, open the App Store. From an Android device, open the Google Play Store.
2. Search for "MyToast" with no space between the words.
3. Download and open the MyToast app (not the Local by Toast app).
   
    
    

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Log Into the MyToast App for the First Time

1. Upon opening the MyToast app for the first time, you will see the screen below.
   
   
   
   
2. New MyToast users will be asked if they've received an invite via email or text. If so, and you press Yes, you'll be directed to that invite for a personalized setup experience. If you didn't receive an invite, select No to continue.
   
   
   
   
3. You will then have the option to either set your password or share instructions with your manager on how to get you started on the MyToast app.
   
   
   
   
4. After tapping Set a password, first enter the email address associated with your Toast Web account, not your Toast Payroll account. Select Set a password and you'll be sent an email.
   
   1. If you do not receive an email and you've double-checked your Junk/Spam filters, you will need help from a manager to verify/update your email address. You can send your manager instructions on how to do this by tapping the Ask manager button on the previous screen. If you are a manager, tap Need more help? at the bottom of the screen and then tap I'm a manager.
      
       
       
5. Check your email inbox and locate an email with the subject line Toast Password Reset. Use the Reset your password link in the email to set your MyToast app password.
   
   
   
   
6. Set your password. It must be at least seven characters in length and contain at least one letter and one number. Select Update password to save it.
7. Now return to the MyToast app on your mobile device to log in.

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Account Tab

Tax Forms

Note: If your restaurant uses Toast Payroll, we will file tax returns for eligible employees. Employees of restaurants that do not use Toast Payroll will not see anything on this screen. Once these year-end forms are available, you'll get a push notification from the app and employees can retrieve their form from Toast Payroll or via the MyToast app. Learn much more about Toast Payroll and Form W-2s by reading Toast Payroll: Manage the Form W-2 Experience.

Navigate to Account > Tax forms to locate your available tax forms (Form W-2). Select an item here to open and download a form. If you don't see a form you were expecting, keep an eye out for annual emails to employees which confirm when Form W-2s will be available from Toast Payroll. Additionally, if you opted-into a paper Form W-2 in Toast Payroll, you will not see electronic Form W-2s here.

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Request Time Off

Note: This feature is only available to employees of restaurants who use Toast's Scheduling module (Sling by Toast).

By navigating to Account > Request time off, you can create unapproved requests for days or parts of days that you would like to be left off the schedule. First, select the date(s) you want to be blocked off the schedule. Then toggle the All day button if you want to request less than the full day. Add an optional note to inform your manager or schedule maker of your plans and select Send. You'll receive a notification once this request has been approved or denied. You'll also see the result on the Today tab.

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MyToast Settings

Note: Based on the Toast products and features your restaurant uses, not all settings may be available to you.

Navigate to Account > Settings to locate different options you have for customizing your app experience.

• Today tab
  • Notify via push notifications: If you would like the notifications from the Today screen to push directly to your phone and alert you, enable this setting.
• Shifts tab
  • Enable shift alarms: Enable this setting for push notification alerts before each shift. Turning this on will allow you to see the setting below it.
  • Remind me before: If Enable shift alarms is turned on, how long before your shift would you like to be notified?
  • Week start day: In the Shifts tab, what day of the week would you like to appear at the very top?
• Chat tab
  • Notify via push notifications: Turning this on will send a push notification to your phone when you have new chat activity. More specific options will be available soon.

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Invite Team Members to the MyToast App

1. Users with manager permissions in Toast Web can easily invite users to join the MyToast app. Navigate to Account > Share with team.
   
    
   
   
2. From here, you can select how you’d like to send this invite. Different device operating systems have different options, but you can typically send a message directly to your contacts via email, SMS text message, or a link through other platforms. Toast cannot invite users to the app on your behalf.
   
   

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Provide Feedback on the MyToast App

We want to hear from you! In the Account tab, employees and managers can select Send App Feedback to tell Toast what you like and don't like about the MyToast app. Unfortunately, we can't incorporate every piece of feedback we receive, but we do take every piece into consideration and strive for the best app possible. Thanks for sharing your thoughts with us.

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