Last updated: Aug 5, 2026, 5:34 PM
To be successful with Toast Payroll and Team Management, register for all applicable tax accounts and supply the tax information to Toast Payroll.
| Many tax jurisdictions no longer accept electronic filings and/or deposits with account information in an Applied For status. If not remedied, customers may be assessed penalties, interest fees, and/or additional repercussions by governing agencies. |
Many of the items on this page are maintained by your company in the Toast Payroll Tax Center. We highly recommend visiting this page at least once a quarter so you can complete outstanding tasks and help enable a successful quarterly tax filing. Failure to provide this information risks Toast Payroll's ability to remit/file on your behalf, which may result in financial penalties for your company. Visit Toast Payroll: Manage Payroll Taxes to learn all about the Tax Center.
After applying for and receiving your state tax account number(s), payment frequency, unemployment rate, or once you complete your third-party administrator (TPA) linking, log into Toast Payroll and select Taxes from the left-hand navigation. Complete any available tasks here, including Form 8655, missing Social Security numbers, and more.
If you have questions regarding payroll taxes, reach out to our Customer Care team via the blue chat button in the lower-right corner of any Toast Payroll page for assistance.
Payroll tax liability largely depends on where an employee is working and where the employee lives. More information on assigning a work tax location within the Toast Payroll system can be found in Toast Payroll: View and Update Work Tax Locations.
State Income Tax (SIT)
State Unemployment (SUTA)
Other
Employee name, social security number (SSN), gross wages, and taxable wages for all employees are listed on the applicable filings done by Toast Payroll.
See Taxes We Don't Process for a listing of some taxes our system doesn't currently support.
Quarterly tax packages are found within the Toast Payroll system under Reports > Tax Filing. These reports are typically available the third full week of the month following quarter-end. Toast Payroll will only generate tax packages for quarters in which a customer was actively processing payroll within the Toast Payroll system.
Note: Toast Payroll may not be able to complete and/or submit tax filings where the Toast Payroll system reflects missing, erroneous, or incomplete information in a customer's account. It is the customer's responsibility to ensure that they have provided Toast Payroll with all requisite tax information in a timely manner. Copies of tax return submissions do not guarantee that a return was submitted to or accepted by an applicable agency.
Registration with the state sets up your tax account, identified by an Employer Identification Number (EIN). This number enables Toast Payroll to file electronically on your behalf. Failure to provide this information risks Toast Payroll's ability to remit/file on your behalf, which may result in financial penalties for your company.
Massachusetts income tax withholding registration and unemployment tax registration are done on separate websites. Follow both sets of instructions below to get set up with the respective tax agencies. Both account IDs are needed for payroll purposes.
Note: In this state customers may not receive a state unemployment employer identification number (EIN) until wages are paid. It is the customer's responsibility to not only apply for an EIN whenever applicable, but also to provide this information to Toast Payroll & Team Management. The Toast Payroll system will calculate the unemployment tax liability and Toast Payroll & Team Management will attempt to remit the funds before the EIN is received. Without an EIN however, customers may face potential penalties, fees, fines, and interest from tax authorities. Follow the instructions below to register.
The Employer Identification Number (EIN) identifies a tax account to the state and enables Toast Payroll to file returns electronically on a company's behalf. Failure to provide this information risks Toast Payroll's ability to remit/file on your behalf, which may result in financial penalties for your company.
If you've already registered for a Massachusetts income withholding account, the EIN and payment frequency can typically be found by:
A Massachusetts account number is typically formatted as WTH-########-###. Add your withholding employer identification number and any payment frequency (annual, quarterly, or monthly) to Toast Payroll by entering it into the Tax Accounts page via Settings > Payroll > Tax Accounts.
If you've already registered for a Massachusetts unemployment (SUTA) account, unemployment account ID numbers and tax rates can typically be found by:
A Massachusetts unemployment account number is typically in a ##-#####-# format. Add your unemployment employer identification number SUTA EIN and any payment frequency or tax rate information to Toast Payroll by entering it into the Tax Accounts page via Settings > Payroll > Tax Accounts.
An unemployment withholding tax rate is determined by the state and can change each year based on a number of factors. Visit the Massachusetts DUA Employer Contributions website for more information on the calculation of a Massachusetts unemployment withholding tax rate.
Updated Massachusetts unemployment withholding tax rate information should be entered into Toast Payroll by navigating to Settings > Payroll > Tax Accounts.
Linking Toast as your third-party administrator will ensure we are able to deposit and file unemployment taxes, complete the quarterly returns, and amendments (if applicable) in a timely manner. Follow all three sets of steps here to provide third-party administrator access for your unemployment, PFML, and withholding accounts.
Log into or create an Unemployment Services for Employers account with the Massachusetts Department of Unemployment Assistance (DUA). This website requires users to set up 2-factor authentication. Note: The DUA has created a video tutorial on YouTube for how to link a TPA account.
For Toast Payroll to file and pay this tax on your behalf, you must have a paid family and medical leave (PFML) account registered with the same federal employer identification number (FEIN) that is on your Toast Payroll account. If you are not registered with either of those numbers, Toast will not be able to file on your behalf.
To register your MA PFML account with your FEIN, please use the step-by-step instructions below or follow along with this video tutorial.
Authorize Toast Payroll as TPA with MassTaxConnect:
This content is for informational purposes and is not intended as legal, tax, HR, or any other professional advice. Contact an attorney or other professional for advice.