Customize Receipts: Advanced Configuration

In this Article:

• Add a Large Order Number on Receipts
• Show Guest Count
• Print Guest Details for Takeout & Delivery
• Show Free Items/Modifiers on Dine-in Receipts  
• Hide All Modifiers
• Show Free Special Requests on Dine-in Receipts
• Show Discount Totals
• Enable Itemized Receipts
• Configure Receipt Tip Lines
• Display a Room Charge Prompt
• Add a Promotional Area for Printed and Digital Receipts
• Add a Survey Code to Printed and Digital Receipts
• Charity Tip Line Configuration
• Closed Check Receipt
• Credit Card Receipt Printing on POS Orders
• Show House Account Name
• Show Item Quantities
• Enable Guest Receipt Barcodes

You can access your receipt configuration in Toast Web by navigating to Payments > Checks & receipt setup > Guest receipt setup. On this page, use the instructions throughout this article to further customize your receipt setup. 
 

Add a Large Order Number to Receipts

You can configure your printed receipts to show the order number in large font (about 32 point font) in the header. This will appear above your restaurant logo (if enabled) at the top of the receipt. 

To enable this, scroll down to the Advanced header and toggle the Show Large Order Number in Receipt Header to the Show Order Number option. Save and publish your changes.

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Show Guest Count

If enabled, receipts for dine-in orders will display the guest count based on the number of guests entered at the beginning of the order. To use this feature, set the Show Guest Count setting to Show guest count. Save and publish your changes.

Note: If you split the check, each check will reflect the total number of guests from the original check.

Print Guest Details for Takeout & Delivery

You may want to include guest information (name, phone number, etc.) on takeout and delivery receipts in order to identify the correct individual to receive the order. In some cases, takeout and delivery orders may be placed in an area where others can view guest information included on tickets, or your staff may not need all of the guest information printed on the ticket to complete the order. In either case, you can choose how much guest information should be made visible on the receipt.

For both the Print Guest Details - Takeout and Print Guest Details - Delivery settings, choose your desired configuration from the following options:

• Include full guest details (name, phone number, address, email)
• Include guest's first name and last initial only
• Don't include guest details

Save and publish any changes.

Show Free Items/Modifiers on Dine-In Receipts

To avoid guest confusion, you can set up your receipts to show zero-dollar ($0) items and modifiers like water. There are two settings separate settings for this: Free Items and Free Modifiers. Select Show or Don't show as desired, and then save and publish your changes.
 

Note: The Item Modifiers setting must be set to Always Display Item Modifiers in order to see the Free Modifiers setting.
 

Hide All Modifiers

You can configure your receipts to hide all modifiers and only show the “parent” items on receipts. 

This is controlled by the Item Modifiers setting. Note that this setting houses all other modifier config options for receipts. The other modifier configuration options will show if this setting is enabled and remain hidden if disabled. 

• Don’t display item modifiers - Only parent items will show on the receipt. Paid modifier prices will always roll up into the price of the parent item.​​​​
• Always display item modifiers - Additional configuration options will appear, allowing you the same granular control over how modifier prices and free modifiers will appear on receipts.

Note: This feature doesn’t affect any existing behavior. 

You can also control how your modifiers appear on the screen. If you'd like to learn more about modifier consolidation, see .

Show Discount Totals

You can have all discounted items on a receipt total up to display the total discounted amount. Set the Display Discounts Above Subtotal setting to Yes.

To enable this feature, a new receipt code is required. Please reach out to Toast Customer Care if you do not see this setting.

Your receipts will include a section that states the pre-discount total (helpful for tipping purposes) and the total discount amount. 
 

 

Upon entering the tip after payment on a check, the closed check receipt will print out and will include information like itemized lines, finalized totals, and the check closed timestamp. 
 

 

Note: If digital receipts are enabled, this setting will be overridden and no receipts will automatically print. This setting will instead behave as print only on demand. To print receipts automatically, you will need to disable digital receipts.



Credit Card Receipt Printing on POS Orders  

For guests paying with a debit or credit card, the payment line item will be labeled “Card” for physical and digital receipts. If surcharging is enabled, Toast’s Credit Card Surcharging product will automatically print or display the necessary disclosures on checks and receipts for your credit card surcharge. For more information on Credit Card Surcharging, see:

You can choose to have credit card receipts for orders taken on the POS (not online orders) print automatically. For the Credit Card Receipts - POS orders setting, select either Automatically print merchant and customer copy or Automatically print merchant copy only. Save and publish any changes.

Need more information for printing online orders? Check out .


 

Show House Account Name on Receipts

If a house account was used for payment, you have the option to print the guest's name from that house account on guest receipts (both printed and digital). Receipts will default to show the house account number but can be changed to show the name instead. 

For the Show House Accounts setting, choose either Show house account number or Show name associated with house account. Save and publish any changes.


 

Show Item Quantities

The Display Item Quantity setting allows you to choose whether or not an item count appears for single items, on guest receipts. 

• Always display item quantity - Quantities for all items will show on receipts
• Don’t display quantity on single items - Items quantities of two or more wilI show on receipts. Items with a quantity of one (1) will not show.

Note: The default setting is Don’t display quantity on single items.

Enable Guest Receipt Barcodes