Set Up Your M30/M30II Wireless Printer on a Toast-Managed Network

Last updated: Mar 25, 2026, 1:45 PM

Learn how to connect your new Epson M30/M30II printer to your Toast-managed network.

These instructions are based on configuring the IP addresses for Toast-managed networks. If you're self-managed, you'll need to make adjustments to the IP address following the instructions in Set Up Your M30 Printer on a Self-Managed Network.


In this Article:

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Hardware Requirements for Printer Setup

In order to set up your wireless printer, you'll need the following hardware:

 

An Epson M30/M30II printer

 

Epson M30 printer

 

Note: M30 printers must be purchased from Toast to function correctly on our networks. A device purchased outside of Toast will not work as intended.

An Epson wireless dongle (comes with the dongle extender and cover)

Epson wireless dongle

Your handheld device, such as a Toast Go® 2

Toast handheld device
 

Wireless access point

Wireless access point


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M30 Setup and Configuration with Epson™ Utility Application on a Smartphone

  1. Make sure the wireless dongle is installed in the USB port at the bottom of the printer.
  2. Factory-reset the printer following the procedure below.
  3. Download an application called Epson TM Utility for smartphones. There are respective versions for iPhone and Android.
  4. Open the app and select Wifi Setup Wizard.
  5. Select your model M30 (M30/M30ii); this will not work if you choose the wrong model, so start back at this step and select the other model if you run into issues.
  6. Turn the printer ON as directed and look for a printed sheet. If you factory-reset the printer, it will already be on, and a slip will have already printed. Select Printed.
  7. The app will ask you to connect to the EPSON_Printer network; select Join.
  8. The phone will connect to the EPSON_Printer network, and the printer will print a sheet confirming so.
  9. The Utility app will ask you to input the wireless network name or SSID of the Wi-Fi network, and it might also auto-populate if the Auto slide button is turned on for some smartphone models. If the Auto slide button is turned on, the network name will auto-populate to the same Wi-Fi network the smartphone is already using. If the network being used for Toast is different, turn Auto off and manually enter the correct SSID.
  10. The next question is a Security Selection. This may or may not prompt, depending on the smartphone being used. The two options are WPA-PSK(AES) or WPA2-PSK(TKIP/AES). Select WPA2-PSK(TKIP/AES).
  11. Enter the Passphrase or Wi-Fi network password for the Toast network and select Next.
  12. The next selection is to specify the IP Address Setting. Most users should select Auto (DHCP); other users' setting may vary.
  13. Select Set to Printer.
  14. The printer will reboot and then connect to the Toast wireless network (the printer will print a slip with the new IP address).
  15. Your printer can now be added in the Printer Setup on a Toast device as outlined in Printer Setup Overview. Note: If this procedure fails to configure the printer, or you're unable to use this app, continue to the next section for an alternate printer setup method.

 

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 Alternate M30/M30II Printer Setup Instructions

  1. Begin by opening up your Epson M30/M30II box. Inside here, you'll find a printer, a power cord, a wireless dongle, an Ethernet cord, and a dongle extender. Note: If you're planning to use this printer wirelessly, you will not need the Ethernet cord for setup. The dongle extender is optional and should only be used to position the dongle higher than the printer. 
  2. Remove the backplate on the printer to expose the connection hub. 
  3. There is a small cap covering the USB port. Remove the plastic cover.

    labeled diagram of underside of printer
     
    1. USB Port - to use Wi-Fi dongle (if applicable), remove plastic cover
    2. Power
    3. Ethernet
    4. Serial number
    5. Factory reset
    6. Cash drawer (RJ12)
  4. Insert the wireless dongle into the USB port on the back of the printer. Do not connect an ethernet cable to the printer. 
  5. Connect the power supply and turn the printer On.
 

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Configure Your Printer Using Your Toast Go® 2

Follow the steps below to set your printer up on Toast's enhanced security network using your Toast Go® 2:

Note: To complete the changes listed below, you'll need to have the 6.2 Kitchen/Dining Room Setup and 7.1 Terminal Setup permissions enabled in your Toast account. For more information, see our Permissions Reference Guide.

Don't have a Toast Go® 2? The steps for configuring your printer on a terminal are further down this article.

  1. Go to the main menu of the Toast app, and navigate to Setup > Printer Setup.
  2. This will bring you to the My Printers screen. Select + Add or replace printer.
  3. Next, select Install a new printer or Install a replacement printer. Then, select Continue. 
  4. Select Wireless (Epson TM-M30/ Epson TM-M30II) and then, select Next. 
  5. You'll be prompted to complete a brief 3-step process on your device. This should take approximately 3-5 minutes. Select Get started, and follow the instructions on your screen.

    In Step 1: reset your wireless printer, you'll see instructions to factory reset your printer. Turn the printer off, and then hold down the reset switch (pictured below) with a pen or similar object while turning the printer back on. Continue to hold the reset switch until a reset receipt prints.

     
    Reset button underneath printer
     

    Wait until a slip that says SimpleAP Start prints out. Sometimes it happens immediately after the first slip, sometimes it can take 30+ seconds to print. If you move on to the next steps before seeing "SimpleAP Start", the device you're using to configure the printer won't be able to connect.

  6. After you received the Simple AP Start message, select Next on your Toast Go® screen to continue. 
  7. You'll be prompted to change your Wi-Fi settings to allow your device to connect to the printer's Wi-Fi. Follow the instructions on your device to continue. You will want to make sure the Wi-Fi settings are set to BOTH 2.4GHz and 5GHz
  8. Your device will disconnect from the Toast Wi-Fi and connect to the printer's Wi-Fi. Your device screen will display the status of connecting to that printer and printing a test receipt.
  9. When you see the question Did the test receipt print? and you select Yes, you'll see a screen that says Configuring new printer. By selecting Try again, the system will once again try to find the network and print a test receipt. 
  10. Your printer will then restart. When the printer power back on and the lights stop blinking, select Next. 
  11. The following message should appear as a result showing that the printer is now on Toast's secured network. Select Start printer setup at the bottom of the screen.

    Success! Your printer is now on Toast's enhanced security network
     
  12. Lastly, follow the steps and prompt to configure your printer. 


Note: If you encounter an error while attempting to reconnect your wireless printer, select Retry to prompt the step once more, or Cancel to exit the printer setup process. If you still encounter an error after completing those steps, please chat with our Customer Support Hardware team — start a live chat here with our Customer Support team. Chat is available in Toast Web and Payroll Web (blue support button in bottom right of every page) and the Support tab in the Toast Now app.


For more information on how to contact support view "How to Contact Customer Support" or go to support.toasttab.com.


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Frequently Asked Questions

How do I connect my wireless printer using a terminal?

In order to connect your wireless M30/M30II printer on your terminal, you need to switch the internet source for your terminal. Ethernet connection must be turned off and Wi-Fi connection must be turned on. 
 

You must undo any changes made to your terminal's internet connection at the end of this process. It is imperative to disable the Wi-Fi on your terminal to protect your devices from vulnerabilities. In addition, doing this will also ensure proper printing and network syncing.


For instructions, see this Support Center article: Disable Wi-Fi on Hard-Wired Devices. 

 

Where do I insert the wireless dongle?

After removing the printer backplate there is a small cap covering the USB port (marked by (a) in the picture below). This needs to be removed in order to insert the wireless dongle. 


labeled diagram of underside of printer

 

How do I change the currency displayed on my receipts?

To change the currency type that is displayed on receipts, you need to configure the language pack settings in the printer setup section of Toast Web. Learn more in this Support Center article, Configure Your Printers to Display Euro.

 

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