Toast Online Ordering Pro: Menu Page Configuration

1. In Toast Web, navigate to Takeout & Delivery >  Branding & customization > Branding & customization configuration.
2. This will bring you to the Toast Online Ordering Pro home page, where you can configure your branded site. The top window provides Toast Online Ordering Pro information and a view of how your branded site could look on a computer and a mobile cell phone:

Back to top 

1. In Toast Web, navigate to Menus > Menu management > Menu manager. 
2. Expand your menus to select the name of the Item you'd like to edit.
3. The item settings panel will appear on the right side of the screen. Select the expand icon in the top right corner to open the full item details page. 
4. Scroll down to Time-based ordering rules. 
5. Select the +Add rule button. 
   
   
   
   
6. Add your time, minimum lead time, to How many hours in advance?.
7. Select Save.
   
   
   
   
8. Save and publish any changes.
   1. If you would like to make changes to your set Minimum Lead Time:
      1. To edit the time, select the pencil icon, add your updated time, and select Save.
      2. To remove it, select the circle icon.
9. Be sure to Save and publish any changes.
   
   
   
   

Once published, guests will see the following on your online ordering page and will be guided to update their pickup or delivery time before adding the item to their cart:

Note: Styling will reflect any edits made when customizing your menu. For more information on menu customization, see Toast Online Ordering Pro: Menu Customization in Support Center.

Back to top
 

Menu Item Pre-Orders for Your Toast Online Ordering Pro Site

To configure menu item pre-orders, follow the steps below:
 

1. In Toast Web, navigate to Menus > Menu management > Menu manager. 
2. Expand your menus to select the name of the Item you'd like to edit.
3. The item settings panel will appear on the right side of the screen. Select the expand icon in the top right corner to open the full item details page. 
4. Scroll down to Time-based ordering rules.
5. Select Pre order and enter:
   1. Order range - when the item can be ordered from your Online Ordering menu.
   2. Pickup range - when the item can be picked up by a guest or delivery driver.
6. Select Save. Note that changes take effect immediately.
   
   
    

Guests will see that this item can only be picked up or delivered on the set days. 
 

Back to top

Enable Featured Menu Items and Upsell Recommendations for Your Toast Online Ordering Pro Site

To enable these features, navigate to Takeout & Delivery > Branding & customization > Branding & Customization Configuration in Toast Web.

Note: 

• If our online menu has more than 1500 items, you might notice a small change in how you navigate.
• Instead of the usual menu navigation settings, you'll see a Category dropdown on the Online Ordering page. From there, you can check the boxes next to the menus and menu groups you want to see, then apply the filter. This helps ensure a smooth experience with our extensive selection!

Back to top

Featured Menu Items 

Note: You can add up to five featured items with images in Toast Web.

As an Online Ordering Pro subscriber, you can utilize the Customize feature to select up to three menu items to be featured on top of your online ordering page (per location).

1. Ensure that the Featured Menu Items is toggled to On. 
2. Select Customize (Recommended).
3. Select the Menu Items drop-down to select up to three menu items.
4. Publish changes.
   
   

Back to top

Upsell Recommendations

Specify which upsell items appear when items from a given menu group are in the cart. For example, you can customize by menu group so that one set of upsells is displayed when a sandwich is in the cart, and another is displayed when a salad is in the cart.

Upsell recommendations will appear if they are not already present in the cart. If an item specified as an upsell recommendation is already in the cart, we will not show it and cycle through to the next indicated upsell recommendation. 
 

1. Ensure that Upsell recommendations is toggled to On. 
2. Select Customize (Recommended).
3. Select the Menu group, then select the Recommendation.
4. Publish changes.
   
   

Back to top

 Guest View During Checkout on Your Toast Online Ordering Pro Site.

When checking out, guests select Express checkout with Toast or Checkout as guest. The guest will enter, review, and/or edit their personal and payment info on the next screen before submitting the order.