Toast Payroll: Get Help With Employee Resources

Toast Payroll employees! You will find everything you need on this page. We understand that you typically only log in to get paystubs or Form W-2s, but have a look around. Browse the topics and FAQ below to locate answers to your questions.

Use this short and easy-to-remember link to spread the word about this page: toast.help/employees. For Spanish-speaking employees, see toast.help/empleados.

In this Article:

• New Hire Guide (new page)
• Toast Payroll Login
  • Log In to Toast Payroll
  • Change Login Information
• Form W-2s and Pay Stubs
  • Locate Your Form W-2 in the MyToast App
  • Locate Your Form W-2 in Toast Payroll
  • Change to a Paper or Electronic Form W-2
  • Find Paystubs in the MyToast App
  • Find Paystubs in Toast Payroll
• The MyToast App (Employee App)
  • MyToast Sneak Peak
  • The MyToast App: Account (new page, start here to gain access)
  • The MyToast App: Shifts (new page)
  • The MyToast App: Pay (new page)
  • The MyToast App: Chat (new page)
• Employee Information
  • Update Your Direct Deposit Account
  • Add a Chase Bank Account via Plaid
  • Toast Pay Card Employee Guide (new page)
  • Update Your Form W-4
  • Update Personal Information
• Time Entries
  • View Timesheets
  • Time Away From Work (TAFW) Requests
• Benefits
  • Open Enrollment Employee Guide (new page)
  • Enrollment Through SimplyInsured
• FAQ (Frequently Asked Questions)

Toast Payroll Login

Log In to Toast Payroll

1. Navigate to .
2. Enter the Email associated with your Toast Payroll account. If you have forgotten or misplaced this information, your manager or payroll administrator can provide it. Select Next.
   
   
   
   
3. Enter your Password and select Next again. If you have forgotten or misplaced your password, select Don't remember your password? and an email will be sent out to help reset your password. No one can see your current password, including your managers or anyone at Toast.
   
   
   
   
4. Before you reach the Toast Payroll dashboard, you might see one of two things:
   1. In October 2024, Toast released the unified login experience. Once you complete these steps, you'll use the same email address to log into Toast Payroll, the MyToast app, and Toast Web (if applicable). If you see a screen asking you to Connect your payroll account to Toast, follow to complete the workflow. During these steps, you can even reset your email address and password you use to log in.
   2. A notice may pop up before you reach the Toast Payroll dashboard. Please follow the steps on-screen to verify your email address, add your social security number (SSN), or confirm your Form W-2 election, if necessary. 
5. If you need login troubleshooting help, visit . It can assist you with a forgotten email or password, login lockout, error screens, and more.

Change Login Information for Toast Payroll

Any user who logs into Toast Payroll will be met with the (if they have not already completed it). Once you've completed the wizard and you have a single email and password for all Toast products, visit  to update the email address and/or password you use to log in.

Form W-2s and Pay Stubs

Locate Your Form W-2 in the MyToast App

On or after January 19, 2026, employees can use the MyToast app to access their Form W-2. You'll even receive a notification once your form is ready so you can file as soon as possible. Due to security reasons (social security numbers appear on Form W-2s), Toast Payroll cannot send a Form W-2 to an employee's email or home address.

Former employees are unable to use the MyToast app to access a Form W-2. They will need to use the mentioned below. 

1. If you haven't already, scan the QR code below with your Apple or Android mobile device.
   1.   must have iOS 16.0 or later installed and  must have Android 11 or later installed. Select the links to learn how to check your smartphone's OS version.
      
      
      
      
2. Open the app and log in with your email address and password. If you've already completed the or you were hired after May 1, 2025, this will be the same email and password you use to log into Toast Payroll.
   1. If you're having trouble logging in, visit .
3. You may see a notification you can tap on the Today tab. If not, you can always access your Form W-2 by navigating to Pay > Access Tax Forms (W-2s).
4. Select a Form W-2 to open or download it. If you'd like to print it, it may be easier to use the .
   
    
   For illustrative purposes
   
   
5. NEW! The  allows for individual tax deductions on tip and overtime premium amounts for eligible employees when filing their personal income taxes. Learn more by reading .
6. NEW! Be aware of the possible federal tax benefits. See .
7. If you have any questions that this article does not answer, check out .

Locate Your Form W-2 in Toast Payroll

On or after January 19, 2026, employees can access their Form W-2 in Toast Payroll. Due to security reasons (social security numbers appear on Form W-2s), Toast Payroll cannot send a Form W-2 to an employee's email or home address.

Former employees must use this same process to access a Form W-2. Their login information will still work, but they will have limited system access. They can contact their former employer to troubleshoot forgotten login information. Toast cannot help former employees update their login information.

1. Log in to .
2. Navigate to My Profile > Taxes & Documents.
   
   
   
   
3. Select the Year-End Documents tab. Then scroll down to locate the W-2 section. Select the hyperlink for the appropriate year's Form W-2 and a PDF will automatically download for printing or emailing.
   
   
   
   
4. Take a look at page for a breakdown of each section on your Form W-2.
   1. When will it be available? Form W-2s will be uploaded to the system on January 19th, 2026.
   2. What if I don't see a Form W-2? Be sure that the date is January 19th, 2026 or later and you're on the Year End Documents tab. If you still do not see one, contact your employer.
   3. What happens if some of the information is wrong or missing? Reach out to your manager or payroll administrator. Toast cannot assist employees directly on this issue.
   4. I lost my paper Form W-2. What now? You can print one off yourself by downloading and printing the electronic copy in your profile or your manager or payroll administrator can generate a new one for you from the master file uploaded to the Toast Payroll system.
5. NEW! The  allows for individual tax deductions on tip and overtime premium amounts for eligible employees when filing their personal income taxes. Learn more by reading .
6. NEW! Be aware of the possible federal tax benefits. See .
7. If you have any questions that this article does not answer, check out .

Change to a Paper or Electronic Form W-2

You must make this selection prior to the last payroll of the year. However, no matter which method you choose, electronic Form W-2 are available to every eligible employee and by using the of accessing Form W-2s, you can print it if you wish.

1. Log in to .
2. Navigate to My Profile > Taxes & Documents.
   
   
   
   
3. Select the Year-End Documents tab.
4. At the top of this page, select the Edit button.
   
   
   
   
5. This will expand the gray section of the page. You can now check either Electronic or Paper.
   1. If you select Paper, your employer will be responsible for distributing your Form W-2 to you.
   2. If you select Electronic, you will be responsible to navigate back to this page on or after January 19th, 2025 to retrieve your Form W-2.
6. You do not have to provide an e-signature, but it can help for auditing purposes. Select Save to finish.

Find Paystubs in the MyToast App

1. If you haven't already, scan the QR code below with your Apple or Android mobile device.
   1.   must have iOS 16.0 or later installed and  must have Android 11 or later installed. Select the links to learn how to check your smartphone's OS version.
      
      
      
      
2. Open the app and log in with your email address and password. If you've already completed the or you were hired after May 1, 2025, this will be the same email and password you use to log into Toast Payroll.
   1. If you're having trouble logging in, visit .
3. Navigate to the Pay tab. Your most recent paystub will be at the top of this tab. Select the > caret icon to expand a paystub or select Show more to load older pay stubs.
   
    
   For illustrative purposes

Find Paystubs in Toast Payroll

1. Log in to .
2. Navigate to My Profile > Pay History.
   
   
   
   
3. The bar at the top displays highlights of your most recent pay stub. The > icon on the right will allow you to download it.
   
   
   
   
4. In the Paystubs section, select the download arrow or the > icon to produce a paystub for that check date. Select Run report to put multiple paystubs onto the same report. The Detail report type will break out each paystub individually and the Summary report will combine all the paystubs within your selected date range.
   
   
    

The MyToast App (Employee App)

MyToast Sneak Peak

The MyToast app is for all employees of Toast restaurants. Depending on which Toast products your restaurant uses, the MyToast app lets you check your declared tips and clock in/out times, manage your Toast Pay Card, take Toast PayOuts, download your Form W-2, check your schedule, swap shifts, view your tip receipt (tip pool breakdown), view your paystubs, chat with other employees at your restaurant, and more. Your manager can help confirm the functions you have access to.

These articles all relate to a specific tab on the app. If you don't yet have the app or haven't logged in for the first time, begin with . Once you're logged in, you'll see the tabs that are available to you and you can read the articles below for information about a tab's features.

• (new page, start here to gain access)
• (new page)
• (new page)
• (new page)
• (new page)

Employee Information

Update Your Form W-4 in Toast Payroll

1. Log in to .
2. Navigate to My Profile > Taxes & Documents.
   
   
   
   
3. Select the Tax Forms tab. Scroll down to the W4 Forms section and you may see a button labeled Fill Out State W-4 (if your state collects income tax). Use this if you wish to update your state Form W-4 or select the Federal W-4 hyperlink to edit that one. Select Submit to finish.
   
   
   
   
4. For more information about Form W-4s, visit the federal website or go to your state's Department of Revenue website. Toast Payroll cannot advise on how to fill out this form. You may wish to contact a tax advisor or CPA.
    

Update Personal Information in Toast Payroll

1. Log in to .
2. Navigate to My Profile > Profile.
   
   
   
   
3. There are four sections on this page. Select the Edit button to the right of the section header you would like to edit. Make the necessary changes and select Save changes.
   1. Personal Information: Primary personal information
   2. Contact Information: Phone number (edit your email address )
   3. Addresses: Home and mailing addresses
   4. Emergency Contacts: People to contact in case of emergency
      
      

Time Entries

View Timesheets in Toast Payroll

1. Log in to .
2. Navigate to My Profile > Pay History > Timesheets.
   
   
   
   
3. The graph and table are unique ways to see your hours over time. Underneath the graph, you'll see the different pay periods you have worked. Select any pay period for more information.
   
   
   
   
4. A table will present the days and hours you have worked within the chosen pay period. View the total hours in a period in the bottom-right corner.
   
   
   
   

Time Away From Work (TAFW) Requests in Toast Payroll

If your company uses the Toast Payroll TAFW package, employees are able to request and manage their TAFW options such as sick time, vacation, and PTO. Time away from work is based on company policy and requires manager approval. For more information on TAFW, view .

1. Log in to .
2. Navigate to My Profile > Time Off.
   
   
   
   
3. Select the Request button in the upper-right corner of the page.
   
   
   
   
4. First, choose the date(s) and the TAFW type you're requesting. Select Next.
   
   
   
   
5. Set the range of hours you're requesting TAFW from. Note the total hours of your request and the remaining hours in the TAFW category are displayed. Select Next when finished.
   
   
   
   
6. Add a comment. This step is optional, but may help explain your request. Select Next.
   
   
   
   
7. The last step will display the remaining hours of the selected TAFW type. Select Finish to send this request out for approval. Once your request is approved or denied, you will receive an email notification.
   
   

Benefits

Enrollment Through SimplyInsured

When your employer hires you into Toast Payroll, the following will occur if your company uses SimplyInsured to offer benefits to your employees:

1. You'll be checked against eligibility requirements first established by your employer.
2. If you're eligible, you'll receive an email from SimplyInsured sent to your email on-file in Toast Payroll.
3. Open that email and select the link to log into SimplyInsured.
4. You'll use your Toast Payroll email address and create a password to begin and select your plan.
5. Refer to if needed.

Frequently Asked Questions (FAQ) for Toast Payroll

I have not received my paycheck/direct deposit. How do I receive it?

Reach out to your manager or payroll administrator. They may be able to research where it is or they can contact Toast Payroll Customer Care for assistance.
 

The taxes on my paycheck seem incorrect. Why am I being withheld so much or so little?

The taxes on your paychecks are determined by the selections on your Form W-4 and standard IRS tax tables. Modifications to your Form W-4 will affect how your taxes are calculated. You may wish to look at a from the IRS for further information. If you still have questions, reach out to your tax professional. Toast Payroll cannot advise on why taxes are calculated in a specific way.
 

What should I enter on my Form W-4?

As it turns out, Toast Payroll cannot help you decide which options are right for you. Please contact your tax advisor or accountant.