Holiday Weekend Restaurant Preparedness Guide

Note: If you are creating new menus before an upcoming holiday, ensure that your prep stations and printer routing are set accordingly before service. For a refresher on printers and prep stations, check out  and . 


 

Schedule Changes

Occasionally, an approaching holiday may mean adjusting your operating hours in-store or online. Use the following resources to make temporary or permanent changes to your operating hours. 
 

Feature	Description	Link to Training
Schedule Override	Use this feature to set temporary blackout dates, add limited service hours, or extended hours to accommodate holidays, staff meetings, private parties, and more.	Navigate to the Takeout & delivery section of Toast Web and select Online ordering schedule. Then, select + Add Override.
Online Ordering Schedule	Use this feature to set permanent updates to the hours you accept online orders from guests.	Navigate to the Takeout & delivery section of Toast Web and select Online ordering schedule. Learn more here: .
Restaurant Hours	Use this feature to set permanent updates to the hours you accept in-person or call-in orders from guests.	Navigate to the Reports section of Toast Web and select Settings. Then, select Hours/services.

 

Limited-Time-Only Promotions

Offering guests a special discount or incentive to come in this holiday? Consider using one of the following resources to set up limited order deals activated online or in-store. Then, feel free to share those deals with guests on  or via . 
 

Feature	Description

  As your restaurant approaches a high-volume weekend or holiday, we recommend checking out the following resources to troubleshoot any potential hardware, networking, or order management issues that can arise.    We strongly recommend communicating these practices to staff ahead of busy shifts to ensure they are prepared to manage high volumes of checks and guest orders. In addition, if you plan to use extra hardware that you don't typically use on a day-to-day basis, .