Welcome! Learn front-of-house skills like taking orders, managing checks, and shift review through our resource center designed for restaurant employees.
Want more? Join a live, instructor-led POS training session through Toast Classroom. This 60-minute training is led by experts in a virtual classroom setting alongside your restaurant peers. Sign up below:
Have questions specific to your restaurant concept? Get personalized advice in our virtual educational Office Hours.
Get ready to hit the ground running with Toast! This video covers the Passcode Screen for logging in and out during your shift, plus key features like Table Service Mode, Quick Order Mode, and the Payment Screen.
Discover shift review: the optional end-of-day task that you can complete before clocking out for the day. This will offer a clear overview of sales transactions, tip amounts, and more.
Use the Quick Order screens and buttons, manage pacing, and find check details in order to efficiently place guest's orders.
Note: This video covers ordering functions in Quick Order Mode, plus server item firing. For guidance on how to manage orders with Table Service Mode, check out the Manage Tables video.
Navigate your tables, services areas, and server assignments in Table Service Mode with features like table timers and pan & zoom.
Collect different payment options from your guests and locate check statuses from your payment screens.
Want hands-on practice? Check out these tutorials! NOTE: No access to POS required! For optimal interactive experience, we suggest accessing with a computer.
Want the full training experiences? Share these videos and let us train your new staff!
Check out the previously recorded Toast Classroom session for an in-depth training for staff. By the end of this session, you'll be able to navigate POS screens and buttons, take orders, adjust payments, manage different check statuses, and complete a shift review.
Check out the previously recorded Toast Classroom session for an in-depth training for managers. By the end of this session, you'll be able to manage your Toast App, complete daily managerial functions, set up device settings, locate important reports, and understand offline mode.
Check out Toast Classroom for additional training resources. Plus, leverage Toast Classroom Office Hours to meet with a Toast trainer and get questions answered live.
Customers in Canada, Ireland, the UK, or Australia can explore live and on-demand content in Toast Classroom. Check applicability before use, as some materials are U.S.-specific.
Did you know you can access server trainings directly on your POS device?
To access the trainings, navigate to the overflow menu in the top right-hand corner of your POS screen and select Help & Resources!
Exclusively for existing Toast users, the Toast Community is an active and collaborative place to learn from industry peers, ask questions, and share best practices. Meet restaurateurs who are eager to learn how to optimize their business, delight their guests, do what they love, and thrive!
Need further support with your POS? Toast Support is here to help.Click above to see the different ways to get in touch.
For Toast customers outside the U.S., here's how you can get in touch:
Canada: +1 343 451 6295
Ireland: +353 1 913 1083
UK: +44 204 571 3302